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  <channel>
    <title>Basic Support Forum</title>
    <description>Support covers tweaking of font, images, color &amp; size for Divi Ultimate Header Plugin.</description>
    <pubDate>Wed, 22 Apr 2026 17:09:29 +0000</pubDate>
    <lastBuildDate>Wed, 22 Apr 2026 17:09:29 +0000</lastBuildDate>
    <generator>Divi.Help</generator>
    <link>https://divi.help/forums/basic-support-forum.71/</link>
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    <item>
      <title>I have older DIVI 4 websites where I used the DIVI Header Plugin but I see that plugin has vanished</title>
      <pubDate>Wed, 11 Feb 2026 03:36:34 +0000</pubDate>
      <link>https://divi.help/threads/i-have-older-divi-4-websites-where-i-used-the-divi-header-plugin-but-i-see-that-plugin-has-vanished.13504/</link>
      <guid>https://divi.help/threads/i-have-older-divi-4-websites-where-i-used-the-divi-header-plugin-but-i-see-that-plugin-has-vanished.13504/</guid>
      <author>invalid@example.com (laurenbach)</author>
      <dc:creator>laurenbach</dc:creator>
      <content:encoded><![CDATA[I have older DIVI 4 websites where I used the DIVI Header Plugin but I see that plugin has vanished when Wordpress Versions are updated.  I see the old DIVI Header files in the DIVI Library but the plugin is gone is it no longer supported?  Of course Im using DIVI Builder on new websites but I would love to not have to recreate the old ones. Please advise.<br />
<br />
Thanks Lauren B.]]></content:encoded>
      <slash:comments>1</slash:comments>
    </item>
    <item>
      <title>Ultimate Header not displaying on site</title>
      <pubDate>Thu, 01 Jan 2026 07:16:54 +0000</pubDate>
      <link>https://divi.help/threads/ultimate-header-not-displaying-on-site.13024/</link>
      <guid>https://divi.help/threads/ultimate-header-not-displaying-on-site.13024/</guid>
      <author>invalid@example.com (Richard Best)</author>
      <dc:creator>Richard Best</dc:creator>
      <content:encoded><![CDATA[<a href="https://woodcrofttowncentre.com.au/" target="_blank" class="externalLink" rel="nofollow">https://woodcrofttowncentre.com.au/</a><br />
<br />
Are you able to identify why the header (style 6) is no longer displaying correctly?]]></content:encoded>
    </item>
    <item>
      <title>Remove Divi.Help Pro noticification in WP Admin</title>
      <pubDate>Thu, 27 Nov 2025 09:03:10 +0000</pubDate>
      <link>https://divi.help/threads/remove-divi-help-pro-noticification-in-wp-admin.12990/</link>
      <guid>https://divi.help/threads/remove-divi-help-pro-noticification-in-wp-admin.12990/</guid>
      <author>invalid@example.com (Bjarke Jørgensen)</author>
      <dc:creator>Bjarke Jørgensen</dc:creator>
      <content:encoded><![CDATA[Hi!<br />
I get this annoying notification in WP Admin:<br />
<br />
&quot;Divi.Help Pro - Activate your license to unlock all features for all your Divi.Help Pro plugins &amp; child themes and access to automatic updates. Click here to activate your license for this site.&quot;<br />
<br />
Does anybody know how to disable/remove it? I don&#039;t want to activate or buy anything - I just want this notification to disappear. It is so rude to place it there!]]></content:encoded>
      <slash:comments>2</slash:comments>
    </item>
    <item>
      <title>Header &amp; Navigation Style 11 not showing the nav menu</title>
      <pubDate>Tue, 07 Oct 2025 01:54:55 +0000</pubDate>
      <link>https://divi.help/threads/header-navigation-style-11-not-showing-the-nav-menu.12910/</link>
      <guid>https://divi.help/threads/header-navigation-style-11-not-showing-the-nav-menu.12910/</guid>
      <author>invalid@example.com (Karyn)</author>
      <dc:creator>Karyn</dc:creator>
      <content:encoded><![CDATA[Hello<br />
After following all the info on the pro support for new installations, all looks good except that now the nav menu doesn&#039;t show and nor does the logo or hamburger icon to trigger it. <br />
Even though I have set it to Slide in from right and always hide vertical nav and show the hamburger menu, I have a large white vertical block to the left.<br />
<br />


	<a href="https://divi.help/attachments/11932/" target="_blank">View attachment 11932</a>]]></content:encoded>
      <slash:comments>7</slash:comments>
    </item>
    <item>
      <title>Header not loading - was fine last week!</title>
      <pubDate>Mon, 29 Sep 2025 11:44:42 +0000</pubDate>
      <link>https://divi.help/threads/header-not-loading-was-fine-last-week.12904/</link>
      <guid>https://divi.help/threads/header-not-loading-was-fine-last-week.12904/</guid>
      <author>invalid@example.com (Liz England)</author>
      <dc:creator>Liz England</dc:creator>
      <content:encoded><![CDATA[Hi,<br />
I&#039;m trying to edit the header but it isn&#039;t loading, just hanging. Also showing the content rather than the backend layout. It was working fine last week so not sure what has happened in between!<br />
<br />
I&#039;ve tried: clearing caches all over, disabling dynamic stuff in divi builder and clearing CSS cache, logging in via incognito mode, disabling other plugins...<br />
<br />
What else can I do? Thank you, Liz.<br />
<br />
<a href="https://staging.whissendinechildminding.co.uk/" target="_blank" class="externalLink" rel="nofollow">https://staging.whissendinechildminding.co.uk/</a>]]></content:encoded>
      <slash:comments>2</slash:comments>
    </item>
    <item>
      <title>How do I get receipt for purchase?</title>
      <pubDate>Sun, 10 Aug 2025 02:03:37 +0000</pubDate>
      <link>https://divi.help/threads/how-do-i-get-receipt-for-purchase.1297/</link>
      <guid>https://divi.help/threads/how-do-i-get-receipt-for-purchase.1297/</guid>
      <author>invalid@example.com (Daniel Schwindt)</author>
      <dc:creator>Daniel Schwindt</dc:creator>
      <content:encoded><![CDATA[I need to give something to my employer to show purchase information for credit card. Where can I find a receipt or invoice for purchasing the Divi Ultimate Header?]]></content:encoded>
      <slash:comments>6</slash:comments>
    </item>
    <item>
      <title>Where to email support ?</title>
      <pubDate>Tue, 04 Feb 2025 18:38:02 +0000</pubDate>
      <link>https://divi.help/threads/where-to-email-support.8921/</link>
      <guid>https://divi.help/threads/where-to-email-support.8921/</guid>
      <author>invalid@example.com (Daniel Gadd)</author>
      <dc:creator>Daniel Gadd</dc:creator>
      <content:encoded><![CDATA[Hi<br />
<br />
Where is the contact support link ?<br />
<br />
Thanks]]></content:encoded>
      <slash:comments>3</slash:comments>
    </item>
    <item>
      <title>Ultimate Header Plugin - broken when update to php 8.1</title>
      <pubDate>Wed, 17 Apr 2024 02:37:00 +0000</pubDate>
      <link>https://divi.help/threads/ultimate-header-plugin-broken-when-update-to-php-8-1.11760/</link>
      <guid>https://divi.help/threads/ultimate-header-plugin-broken-when-update-to-php-8-1.11760/</guid>
      <author>invalid@example.com (Ulrike Lehmann)</author>
      <dc:creator>Ulrike Lehmann</dc:creator>
      <content:encoded><![CDATA[Hi, if i update php from 7.4 to 8.1 my header is broken.<br />
See attached image.<br />
Right now i switched back to 7.4<br />
<br />
Page: kanzleiamlandratspark.de]]></content:encoded>
      <slash:comments>1</slash:comments>
    </item>
    <item>
      <title>Removing dark overlay from picture in hero section of layout pack</title>
      <pubDate>Wed, 21 Feb 2024 08:33:47 +0000</pubDate>
      <link>https://divi.help/threads/removing-dark-overlay-from-picture-in-hero-section-of-layout-pack.7396/</link>
      <guid>https://divi.help/threads/removing-dark-overlay-from-picture-in-hero-section-of-layout-pack.7396/</guid>
      <author>invalid@example.com (Francois Mottaz)</author>
      <dc:creator>Francois Mottaz</dc:creator>
      <content:encoded><![CDATA[I am new to Divi and started by using a layout pack &quot;Business consultant&quot; which comes with a very dark overlay on the hero picture section. I cannot find how to remove this. I am blocked as I won&#039;t do any further customising if I am not sure I can change this. I could change the picture itself but without any change to the color aspect. Thanks fo getting me out of this very deep hole (for me).]]></content:encoded>
      <slash:comments>18</slash:comments>
    </item>
    <item>
      <title>Invoice</title>
      <pubDate>Sun, 17 Dec 2023 08:52:50 +0000</pubDate>
      <link>https://divi.help/threads/invoice.2002/</link>
      <guid>https://divi.help/threads/invoice.2002/</guid>
      <author>invalid@example.com (Berali)</author>
      <dc:creator>Berali</dc:creator>
      <content:encoded><![CDATA[I want to download an invoice for my company. Where can i find it.]]></content:encoded>
      <slash:comments>9</slash:comments>
    </item>
    <item>
      <title>DIVI Header #7</title>
      <pubDate>Fri, 01 Dec 2023 02:27:30 +0000</pubDate>
      <link>https://divi.help/threads/divi-header-7.11384/</link>
      <guid>https://divi.help/threads/divi-header-7.11384/</guid>
      <author>invalid@example.com (laurenbach)</author>
      <dc:creator>laurenbach</dc:creator>
      <content:encoded><![CDATA[Hi DIVI Header Support-<br />
Is there a way in the mobile view for the header to turn off the Logo and default mobile 3 line menu row that the DIVI Theme generates for all mobile menus and simply insert the logo on the same row dark teal row that has the Book Now?  I am thinking I will remove the social media icons, add a white logo to the left of the book now button and add the 3 white lines (mobile menu) to the right of book now is that possible in just the mobile view?<br />
<br />
Here is the link to the...<br />
<br />
<a href="https://divi.help/threads/divi-header-7.11384/" class="internalLink">DIVI Header #7</a>]]></content:encoded>
      <slash:comments>1</slash:comments>
    </item>
    <item>
      <title>empty library for editation</title>
      <pubDate>Thu, 09 Nov 2023 12:46:24 +0000</pubDate>
      <link>https://divi.help/threads/empty-library-for-editation.11305/</link>
      <guid>https://divi.help/threads/empty-library-for-editation.11305/</guid>
      <author>invalid@example.com (tomas sedlák)</author>
      <dc:creator>tomas sedlák</dc:creator>
      <content:encoded><![CDATA[Hi, I installed the 3.18 version of the plugin including the .ison. On the website, the interface is shown to me, but when I want to edit in the library, it is empty. However, the images were uploaded to wp media. Don&#039;t you know why that happened? <a href="https://2mproperty.cz/" target="_blank" class="externalLink" rel="nofollow">https://2mproperty.cz/</a> ... thanks]]></content:encoded>
      <slash:comments>9</slash:comments>
    </item>
    <item>
      <title>DIVI Header #1</title>
      <pubDate>Thu, 09 Nov 2023 07:34:44 +0000</pubDate>
      <link>https://divi.help/threads/divi-header-1.11294/</link>
      <guid>https://divi.help/threads/divi-header-1.11294/</guid>
      <author>invalid@example.com (laurenbach)</author>
      <dc:creator>laurenbach</dc:creator>
      <content:encoded><![CDATA[DIVI Header Support-<br />
How can I make the logo larger in the desktop and also the mobile version? It looks too small especially in the mobile version? Please advise here is the link to the site - <a href="https://ebl.c14.myftpupload.com/" target="_blank" class="externalLink" rel="nofollow">https://ebl.c14.myftpupload.com/</a><br />
<br />
Thanks, Lauren B.]]></content:encoded>
      <slash:comments>6</slash:comments>
    </item>
    <item>
      <title>Mobile View for Header Style #7</title>
      <pubDate>Tue, 31 Oct 2023 11:36:16 +0000</pubDate>
      <link>https://divi.help/threads/mobile-view-for-header-style-7.11262/</link>
      <guid>https://divi.help/threads/mobile-view-for-header-style-7.11262/</guid>
      <author>invalid@example.com (laurenbach)</author>
      <dc:creator>laurenbach</dc:creator>
      <content:encoded><![CDATA[Hi DIVI Header Support-<br />
Is there a way to remove the Select Page in the mobile view and move the 3 line icons for the mobile menu next to the Logo. See this link in the mobile view - <a href="https://iluminarnosara.com/" target="_blank" class="externalLink" rel="nofollow">https://iluminarnosara.com/</a>  A good example in Mobile View would be this website - <a href="https://moanasurfresort.com/" target="_blank" class="externalLink" rel="nofollow">https://moanasurfresort.com/</a> <br />
<br />
Please advise. Lauren B&gt;]]></content:encoded>
      <slash:comments>3</slash:comments>
    </item>
    <item>
      <title>menu disappears</title>
      <pubDate>Tue, 22 Aug 2023 11:18:13 +0000</pubDate>
      <link>https://divi.help/threads/menu-disappears.11093/</link>
      <guid>https://divi.help/threads/menu-disappears.11093/</guid>
      <author>invalid@example.com (kd-sign)</author>
      <dc:creator>kd-sign</dc:creator>
      <content:encoded><![CDATA[Hello,<br />
<br />
when I click on the sub menu &quot;Unsere Leistungen&quot;  the menu disappears.<br />
<br />
Link: <a href="https://ttools.eu/therapie-software-fuer-physio-ergo-logo/" target="_blank" class="externalLink" rel="nofollow">https://ttools.eu/therapie-software-fuer-physio-ergo-logo/</a><br />
<br />
Can you help me solve this issue?]]></content:encoded>
      <slash:comments>2</slash:comments>
    </item>
    <item>
      <title>Header not show when Plugin SV ProvenExpert ist active</title>
      <pubDate>Mon, 24 Jul 2023 06:41:22 +0000</pubDate>
      <link>https://divi.help/threads/header-not-show-when-plugin-sv-provenexpert-ist-active.11042/</link>
      <guid>https://divi.help/threads/header-not-show-when-plugin-sv-provenexpert-ist-active.11042/</guid>
      <author>invalid@example.com (Gerard Gumpert)</author>
      <dc:creator>Gerard Gumpert</dc:creator>
      <content:encoded><![CDATA[Hello,<br />
<br />
i would to use the Plugin SV ProvenExpert from straightvisions GmbH in combination with Divi Ultimate Header Plugin.<br />
<br />
Unfortunately when the Plugin SV ProvenExpert is active the hole Header Menu disappears.<br />
<br />
Is this a known bug?]]></content:encoded>
      <slash:comments>2</slash:comments>
    </item>
    <item>
      <title>Header Layout not Working in Wordpress.com Hosted Site</title>
      <pubDate>Fri, 21 Jul 2023 15:54:32 +0000</pubDate>
      <link>https://divi.help/threads/header-layout-not-working-in-wordpress-com-hosted-site.11041/</link>
      <guid>https://divi.help/threads/header-layout-not-working-in-wordpress-com-hosted-site.11041/</guid>
      <author>invalid@example.com (MikeGro)</author>
      <dc:creator>MikeGro</dc:creator>
      <content:encoded><![CDATA[I developed a site on my main server... self-hosted... and all went well. I then transferred the same site to a wordpress.com hosted account... which is working fine... everything went well... posts in... pages in... theme is in... plugins are in... even footer went in the exact same way... but the header did not. <br />
<br />
I have a lot of experience with Divi and Divi UItimate.<br />
<br />
I picked header 8... I tried setting it in the theme customizer settings (I did upload the divi library and imported the...<br />
<br />
<a href="https://divi.help/threads/header-layout-not-working-in-wordpress-com-hosted-site.11041/" class="internalLink">Header Layout not Working in Wordpress.com Hosted Site</a>]]></content:encoded>
      <slash:comments>9</slash:comments>
    </item>
    <item>
      <title>Need to recover Divi Ultimate Header Style 8</title>
      <pubDate>Fri, 23 Jun 2023 16:02:08 +0000</pubDate>
      <link>https://divi.help/threads/need-to-recover-divi-ultimate-header-style-8.10985/</link>
      <guid>https://divi.help/threads/need-to-recover-divi-ultimate-header-style-8.10985/</guid>
      <author>invalid@example.com (George LaRocque)</author>
      <dc:creator>George LaRocque</dc:creator>
      <content:encoded><![CDATA[While making changes to the button in my header on my staging site, all of the content somehow deleted. I can&#039;t revert back to it and I tried uploading the json again but that didn&#039;t help. Is there a way to upload just style 8?]]></content:encoded>
      <slash:comments>4</slash:comments>
    </item>
    <item>
      <title>Divi Ultimate Header Style #11 - parent items to link to their page</title>
      <pubDate>Fri, 16 Jun 2023 01:34:11 +0000</pubDate>
      <link>https://divi.help/threads/divi-ultimate-header-style-11-parent-items-to-link-to-their-page.10969/</link>
      <guid>https://divi.help/threads/divi-ultimate-header-style-11-parent-items-to-link-to-their-page.10969/</guid>
      <author>invalid@example.com (Peter Stokes)</author>
      <dc:creator>Peter Stokes</dc:creator>
      <content:encoded><![CDATA[Hi there,<br />
<br />
Please see my site here:<br />
<a href="https://cdcwbrc.ewsdevelopment.com.au/" target="_blank" class="externalLink" rel="nofollow">https://cdcwbrc.ewsdevelopment.com.au/</a><br />
<br />
I have some parent items in the menu that has dropdowns.<br />
<br />
For example, &quot;Part A: All children and young people&quot; is a parent page in the menu with dropdowns. When they click the words &quot;Part A: All children and young people&quot;, I want it to link to that actual page: <a href="https://cdcwbrc.ewsdevelopment.com.au/part-a-all-children-and-young-people/" target="_blank" class="externalLink" rel="nofollow">https://cdcwbrc.ewsdevelopment.com.au/part-a-all-children-and-young-people/</a><br />
<br />
However, when you click it, it only expands the dropdown....<br />
<br />
<a href="https://divi.help/threads/divi-ultimate-header-style-11-parent-items-to-link-to-their-page.10969/" class="internalLink">Divi Ultimate Header Style #11 - parent items to link to their page</a>]]></content:encoded>
      <slash:comments>1</slash:comments>
    </item>
    <item>
      <title>How to Change Breakpoint for Header Style 6</title>
      <pubDate>Wed, 24 May 2023 08:04:41 +0000</pubDate>
      <link>https://divi.help/threads/how-to-change-breakpoint-for-header-style-6.10896/</link>
      <guid>https://divi.help/threads/how-to-change-breakpoint-for-header-style-6.10896/</guid>
      <author>invalid@example.com (Tim Francis)</author>
      <dc:creator>Tim Francis</dc:creator>
      <content:encoded><![CDATA[I&#039;m using a variation of Header &amp; Navigation Style 6. Can you refresh my memory on css used to change the breakpoint to display the hamburger menu instead?]]></content:encoded>
      <slash:comments>1</slash:comments>
    </item>
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