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Solved Why is my header missing?

Discussion in 'Basic Support Forum' started by UserSteve, Sep 20, 2019.

  1. UserSteve

    UserSteve New Member
    Divi Powerful Child Theme Divi Ultimate Archive Plugin Divi Ultimate Blog Plugin Divi Ultimate Header Plugin Divi Ultimate Footer Plugin

    #1 UserSteve, Sep 20, 2019
    1. PRO MEMBER PERKS Divi Ultimate Footer Plugin - Custom global Divi footer (20 premade styles) + Revealing footer effect:Learn More
  2. Divi.Help Pro Support

    Divi.Help Pro Support Administrator
    Staff Member

    Perhaps you deleted the Archive Header Divi Library item?

    Try to go to Theme Customizer > Divi Ultimate Archive Plugin > Archive / Category Page Header > Choose Your Archive Header Style & see if there are any options in it.

    If yes, then try to go to Divi > DU Archive - Library to edit it & see if it's empty or not.
     
    #2 Divi.Help Pro Support, Sep 20, 2019
  3. UserSteve

    UserSteve New Member
    Divi Powerful Child Theme Divi Ultimate Archive Plugin Divi Ultimate Blog Plugin Divi Ultimate Header Plugin Divi Ultimate Footer Plugin

    Yep, the drop down is missing the Library styles, again. They are installed in the library.

    I did the downgrade to install. So does this plugin work with the current version of Divi? Or do I have to stay back at a previous version, not likely to happen.
    When will this be fixed?
    What are my options?

    p.s. I like the product set, just this plugin is very flakey.
     
    #3 UserSteve, Sep 20, 2019
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  4. Divi.Help Pro Support

    Divi.Help Pro Support Administrator
    Staff Member

    If you import the .json file in Divi v3.27.4 & v3.28.1, then you will get faulty import, as there's import bug in those Divi version.

    But ET already fixed this import bug in the latest Divi version 3.29.3.
    **You can check your Divi version in Appearance > Themes & click on Divi theme.

    Here's what you need to do:
    1. Update Divi to the latest version 3.29.3.
    2. Delete the previously imported Archive Header Styles.
    3. Then import the .json file again.

    Let me know if it works.
     
    #4 Divi.Help Pro Support, Sep 20, 2019
  5. UserSteve

    UserSteve New Member
    Divi Powerful Child Theme Divi Ultimate Archive Plugin Divi Ultimate Blog Plugin Divi Ultimate Header Plugin Divi Ultimate Footer Plugin

    yes that fixed it now I have to redo my style modification....... I should have saved it away. Wiser next time. Thank you.
     
    #5 UserSteve, Sep 20, 2019
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