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Visual editor turns white. Can't edit text in visual builder.

Discussion in 'Free Divi Community Forum' started by Jointly, May 9, 2019.

  1. Jointly

    Jointly New Member

    I have a WordPress 5.2 with The newest Divi and Woocommerce.

    Now the visual editor on the visual builder stopped working. I tried to disable all plugins. Still the same. Other theme also didn’t work. Tried the classic editor plugin. Tried checking and unchecking visual builder thing in profile. I just can’t get it to work. The fun thing is I stopped developing for 2 weeks and now the visual editor stopped working…

    I uploaded pictures with the issue

    HELP ME!!
     
    #1 Jointly, May 9, 2019
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  2. Divi.Help

    Divi.Help Administrator
    Staff Member

    #2 Divi.Help, May 9, 2019
  3. Jointly

    Jointly New Member

    You guys don't know the issue?...
     
    #3 Jointly, May 9, 2019
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  4. Divi.Help

    Divi.Help Administrator
    Staff Member

    Kindly share your screenshot. You missed that out in the previous post. Will see if it's a common issue. Though from your description, doesn't sound familiar to me.
     
    #4 Divi.Help, May 9, 2019
  5. Jointly

    Jointly New Member

    Ah sorry here is the screenshot again

    . Schermafbeelding 2019-05-09 om 13.10.03.png
     
    #5 Jointly, May 9, 2019
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  6. Divi.Help

    Divi.Help Administrator
    Staff Member

    Sorry to say that I don't have any advice on that. Since you already updated everything & disabled all plugins & it still didn't work, then it's most likely a Divi bug. One last thing is to clear your browser cache & try it again. If still not working, you should refer to official Divi support about it: https://www.elegantthemes.com/members-area/help/
     
    #6 Divi.Help, May 9, 2019
  7. Guest

    Guest Guest


    Did you ever find a solution?? I'm having the SAME issue on a staging server. Disabled all plugins, reinstalled Divi (latest version), tried different browsers, cleared caches, etc. no luck here.
     
    #7 Guest, Oct 31, 2019
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  8. Divi.Help

    Divi.Help Administrator
    Staff Member

    Not sure if anyone else has any advice regarding this issue, but it's best for you to refer official Divi support about it: https://www.elegantthemes.com/members-area/help/
     
    #8 Divi.Help, Oct 31, 2019
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