1. PROMO Subscribe our All Access Pass @ 75% OFF & access all our 16+ premium Divi extensions: Divi Block Pro, Carousel Toolkit, etc.LEARN MORE
Dismiss Notice
NEW Divi.Help Pro Carousel AI Toolkit - Magically turn your Divi design into carousel, simply by using our online toolkit. No plugins needed. Now it works with Divi 5 as well!Try our carousel AI toolkit
BEST Divi Block - A revolutionary drag & drop tool to easily mix & match 960+ premade blocks (Light & Dark) to kick start your Divi site design. Special module designs are included as well. Also newly added AI generator & color. Now it works with Divi 5 as well!
Learn More About Divi BlockFree Version ~ 340+ Free Blocks

Major Problem with Divi 4

Discussion in 'Basic Support Forum' started by harrystymiest, Dec 12, 2019.

  1. harrystymiest

    harrystymiest Member
    Divi Ultimate Header Plugin Pro Member (Support Expired)

    I've been building a site that I'm just getting back to I had a beautiful vertical nav built on DUH using 11 that the client loved
    Everything worked great on Divi 3
    The client wanted to stop work for a bit to reorganize and I'm just getting back on it when I started again I updated Divi to 4.0.7 and DUH to 3.0.1
    the DUH layout still looked awesome but when I tried to make some changes to it behaved very erratically (opened new tabs, said it couldn't save)
    then to my dismay, my custom layout was gone and I couldn't restore it :-(
    So I reinstalled the .json file to restore the default #11 but it does the same thing opens tabs, won't save then clears the layout

    the only thing that changed on this site was the Divi version
     
    #1 harrystymiest, Dec 12, 2019
    Last edited: Dec 12, 2019
    1. PRO MEMBER PERKS Divi Block Pro - Premade content toggle design for your Divi site without using any plugins:View Demo
  2. Divi.Help Pro Support

    Divi.Help Pro Support Administrator
    Staff Member

    This is a conflict between Divi Library & Wordfence. Not our plugin.

    But you can try the below:

    After opening the custom header style in Divi Library, straight away click to edit it in frontend / Visual Builder. And in the Visual Builder, try to go around clicking open module settings, etc & see if there's any popup from Wordfence to whitelist the action. If no Wordfence popup, then try to refresh the Visual Builder page & test again.

    Previously there's a member having such issue & going to the Visual Builder somehow will show Wordfence whitelist popup. Hope that it works for your case too. If not, you will need to contact official Divi support about it: https://www.elegantthemes.com/members-area/help/
     
    #2 Divi.Help Pro Support, Dec 12, 2019
(You must log in or sign up to post here.)