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Solved Divi Ultimate Blog Post: post format issues

Discussion in 'Basic Support Forum' started by Charlie Owen, Mar 12, 2018.

  1. Charlie Owen

    Charlie Owen Member
    Divi Powerful Child Theme Divi Ultimate Archive Plugin

    Having two issues right now.

    I've got the post layout looking really nice, however when using the video format option, the video is posted twice

    http://windmilltheatreschool.co.uk/award-winning-film/

    Another issue is that the post format menu keeps disappearing. I'll go to add a new post and its not there
    Screenshot: https://gyazo.com/809ddfef2ffbe29469c7c426b84b7e88

    To get it to appear I have to create a post, switch to divi builder, add a text module and publish, then switch to default editor and then it shows up

    Screenshot: https://gyazo.com/aac2139d8d1c27e40368e195e7a86d52

    It's only doing this with the Divi Ultimate Child theme. A weird one for sure.

    Thanks in advance.
     
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  2. Charlie Owen

    Charlie Owen Member
    Divi Powerful Child Theme Divi Ultimate Archive Plugin

  3. Divi.Help Pro Support

    Divi.Help Pro Support Administrator
    Staff Member

    For my side testing, if I just post the youtube video once, it will just show up once. If I post the video link twice, then only it will show up twice. Kindly re-check your post.

    upload_2018-3-12_22-33-14.png

    You need to enable it. Go to any post -> Click Screen Options -> Tick Format. See the screenshot below:

    upload_2018-3-12_22-25-5.png

    That's how Divi works. It only shows the quote content.

    To change the quote background color:
    Code:
    Log In or Sign Up to view this code.
    To change the quote font:
    Code:
    Log In or Sign Up to view this code.
     
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  4. Charlie Owen

    Charlie Owen Member
    Divi Powerful Child Theme Divi Ultimate Archive Plugin

    I re-checked. As you can see I have only posted the video link once

    [​IMG]


    OK I missed that, thanks a lot.


    That's not what Elegant Themes say in their guides. As you can see from the screenshot in the video the quote has the meta data and excerpt text underneath the quote.

    [​IMG]

    Perfect, thanks!
     
  5. Charlie Owen

    Charlie Owen Member
    Divi Powerful Child Theme Divi Ultimate Archive Plugin

    Also do I HAVE to manually attach a featured image to get the hero header background to show? I only as because in the EXTRA theme it grabs the image from the video itself.

    Otherwise it looks like this

    [​IMG]

    Instead of this
    [​IMG]
     
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  6. Divi.Help Pro Support

    Divi.Help Pro Support Administrator
    Staff Member

    For all the issues that you mentioned here, can you try to disable our Divi Ultimate plugin & theme and see if the issue still persist. If after disabling, all the issues still persist, then you need to refer to ElegantThemes support for these. Cause it's Divi issue itself.
     
  7. Charlie Owen

    Charlie Owen Member
    Divi Powerful Child Theme Divi Ultimate Archive Plugin

    OK. I setup a default Divi site with no DU plugin/child theme and it displays correctly - just 1 video.

    When I installed the child theme and activate the plugin - the post page shows 2 videos.

    I'd be happy to share logins with you so you can investigate further.
     
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  8. Divi.Help Pro Support

    Divi.Help Pro Support Administrator
    Staff Member

    Kindly check your PM. Send your login details through the PM.
     
    Charlie Owen likes this.