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Solved Need Help .SVG file not displaying in DU Band Theme

Discussion in 'Basic Support Forum' started by Brian K Shoemake, Mar 25, 2018.

  1. Brian K Shoemake

    Brian K Shoemake New Member
    Divi Ultimate Child Theme Divi Ultimate Blog Plugin Divi Ultimate Header Plugin Divi Ultimate Footer Plugin

    I am using the DU "Band" Theme and the 'band-divider.svg' file is not displaying on my remote site. It works perfectly on my local site, but after uploading a few times it is still not displaying. I can see it on the server but it does not display on the site. "wp-content/plugins/divi-ultimate-plugin/images/band-divider.svg" Can anyone give me a clue as to how I can remedy this? It's a very important file for the site design. Thank you.
     
    #1 Brian K Shoemake, Mar 25, 2018
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  2. Divi.Help Pro Support

    Divi.Help Pro Support Administrator
    Staff Member

    Kindly share your link.
     
    #2 Divi.Help Pro Support, Mar 25, 2018
  3. Brian K Shoemake

    Brian K Shoemake New Member
    Divi Ultimate Child Theme Divi Ultimate Blog Plugin Divi Ultimate Header Plugin Divi Ultimate Footer Plugin

    Here is the dev link: http://www.promediawest.com/
     
    #3 Brian K Shoemake, Mar 25, 2018
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  4. Divi.Help Pro Support

    Divi.Help Pro Support Administrator
    Staff Member

    Our mistake. Kindly change the link to: /wp-content/plugins/Divi-Ultimate-Plugin/images/band-divider.svg

    upload_2018-3-26_12-38-6.png
     
    #4 Divi.Help Pro Support, Mar 25, 2018
  5. Brian K Shoemake

    Brian K Shoemake New Member
    Divi Ultimate Child Theme Divi Ultimate Blog Plugin Divi Ultimate Header Plugin Divi Ultimate Footer Plugin

    Thank you for your help with this. However, I can't seem to figure out where to make the change. The image you provided is unclear as to the location. Thank you.
     
    #5 Brian K Shoemake, Mar 25, 2018
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  6. Divi.Help Pro Support

    Divi.Help Pro Support Administrator
    Staff Member

    For the place where it supposed to have the divider, there is a text module. Just go to the text module settings & change it based on the previous post.
     
    #6 Divi.Help Pro Support, Mar 25, 2018
  7. Brian K Shoemake

    Brian K Shoemake New Member
    Divi Ultimate Child Theme Divi Ultimate Blog Plugin Divi Ultimate Header Plugin Divi Ultimate Footer Plugin

    Thank you very much for your assistance. I was able to go to the text module > background image > edit > "Insert from URL." Once I inserted the correct URL, that solved the problem. I appreciate your help! Thank you.
     
    #7 Brian K Shoemake, Mar 25, 2018
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