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Form Submit not working

Discussion in 'Free Divi Community Forum' started by FortKnight, Apr 29, 2020.

  1. FortKnight

    FortKnight New Member

    When I click the submit button for our form, nothing happens...

    Any solution for this?

    Site is thebarbershopbootcamp.com Form is at bottom of page.

    Also, will this form work with the message box removed, as just an e-mail signup?
     
    #1 FortKnight, Apr 29, 2020
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  2. Divi.Help

    Divi.Help Administrator
    Staff Member

    Try to disable your cache plugin WP Rocket & see if it works. If it works, meaning one of the WP Rocket JS features is causing the issue. You will then need to enable / disable the JS features one by one to find the culprit.
    You can just go to the contact form module & remove the message field.
     
    #2 Divi.Help, Apr 29, 2020
  3. FortKnight

    FortKnight New Member

    Deactivating WP rocket did not solve the problem.

    When I click submit, still nothing happens.
     
    #3 FortKnight, May 6, 2020
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  4. Divi.Help

    Divi.Help Administrator
    Staff Member

    Try to enable Safe Mode & see if it works: WP Admin > Divi > Support Center > Safe Mode

    If it works in Safe Mode, meaning one of your plugins might be causing the issue.
     
    #4 Divi.Help, May 7, 2020
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