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Divi builder is not working in some pages

Discussion in 'Free Divi Community Forum' started by gokul, Jul 16, 2020.

  1. gokul

    gokul Member

    Hi,

    The Divi builder is not working in some pages & posts. I have tried by disabling the cache plugin ( i am using autoptimize plugin) but it didn't work for me.

    Then I cleared the cache from Cloudflare & host. Only the custom footer is loading which is build through theme builder.

    Still, it is not working.

    How can I fix this?



    URL: https://www.digirockstar.com/new-home/

    Thank You.
     

    Attached Files:

    #1 gokul, Jul 16, 2020
    1. PRO MEMBER PERKS Divi Block Pro - Premade card carousel design for your Divi site without using any plugins:View Demo
  2. Divi.Help

    Divi.Help Administrator
    Staff Member

    You may try a few things:
    1. Go to WP Admin > Settings > Permalink & click save & see if it works.
    2. If not, try to enable Safe Mode & see if it works: WP Admin > Divi > Support Center > Safe Mode > Enabled
    3. If not, try to pause your Cloudflare CDN & see if it works.
     
    #2 Divi.Help, Jul 18, 2020
  3. gokul

    gokul Member


    Hi,

    Thanks for your reply. The 2nd option works for me. After enabling Safe Mode the Divi builder is working for me. But after Turning this OFF, I tried it by deactivating all the plugins & then I tried to load the Divi builder. This didn't work for me.

    I think the issue is from the Theme end.
     
    #3 gokul, Jul 18, 2020
    1. PRO MEMBER PERKS Divi Ultimate Header Plugin - Add custom vertical navigation for your Divi site. Turns into slide in menu on mobile:Learn More
  4. Divi.Help

    Divi.Help Administrator
    Staff Member

    Safe Mode disabled these 3 things:
    1. Plugins (you already did that)
    2. Child Theme (switch back to Divi parent theme & see if it works)
    3. WP Admin > Divi > Theme Options > Integration (disable all the codes & see if it works)
     
    #4 Divi.Help, Jul 19, 2020
  5. gokul

    gokul Member


    Thanks for your reply. I am not using the child theme and I tried by removing the codes but again it didn't work for me.

    Should I roll back to the previous version?

    Thank You.
     
    #5 gokul, Jul 19, 2020
    1. PRO MEMBER PERKS Divi Block Pro - Premade dynamic background hover design for your Divi site without using any plugins:View Demo
  6. Divi.Help

    Divi.Help Administrator
    Staff Member

    For that case, it's best for you to contact official Divi support about it & see what they say: https://www.elegantthemes.com/members-area/help/
     
    #6 Divi.Help, Jul 19, 2020
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