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Solved "Oops! An Error Has Occured"

Discussion in 'Free Divi Community Forum' started by StephBD, Jan 14, 2021.

  1. StephBD

    StephBD New Member

    Hello everyone,

    I was tried changing some text's style in Divi builder, but this appeared instead of the actually module :

    upload_2021-1-14_21-52-15.png

    I deleted Divi's cache, deactivated and deleted my plugins, uninstalled and reinstalled Divi theme, but nothing works. Anyone knows how to fix this problem?
     

    Attached Files:

    #1 StephBD, Jan 14, 2021
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  2. StephBD

    StephBD New Member

    I sent a ticket to Elegant Themes and they said the following :

    "Apologies for the trouble. This is a bug at our end in the latest version of the theme. Unfortunately, there is no ETA on a solution that I can provide at this time. Though I can assure you that issues are addressed as quickly as possible based on our development team's current workload and the severity of the issue when compared to the severity of other open issues.

    Until then, please rollback to the previous version of the theme in Dashboard > Divi > Theme options > Updates > Version Rollback > Rollback to previous version."



    There you go folks. I hope this helps.
     
    #2 StephBD, Jan 15, 2021
  3. Matt Andrews

    Matt Andrews New Member



    Hey StepBD.... I was able to ROLLBACK and then ROLL FORWARD again and the problem is gone. So rollback to the old and then ROLL forward to the new DIVI again and you should be fine.
     
    #3 Matt Andrews, Jan 18, 2021
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  4. Kathy Allen

    Kathy Allen New Member
    Divi Ultimate Child Theme

    Same issue but even when I rolled back to 4.9.3 the problem still existed. I tried rolling back up to the current version 4.9.4 and still same issue. When using visual builder, the text editor shows the Oops! error screen and also when I try to add an IMAGE, it will not open the media library.
     
    #4 Kathy Allen, May 14, 2021
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