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DIVI Header Style #6

Discussion in 'Basic Support Forum' started by laurenbach, Jan 19, 2021.

  1. laurenbach

    laurenbach Member
    Divi Ultimate Header Plugin

    Why do I have an Uncategorized item in my mobile menu here - http://cgo.c2b.myftpupload.com/.

    Not sure where this is coming from if you can let me know. It is using the Primary Menu which has no blank pages in it so not sure where it is coming from.

    Lauren B.
     
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  2. Divi.Help Pro Support

    Divi.Help Pro Support Administrator
    Staff Member

    You will need to create a primary menu in WP Admin > Appearance > Menus. That will be your mobile menu.
     
  3. laurenbach

    laurenbach Member
    Divi Ultimate Header Plugin

    OMG yes I have a Primary Menu created in WP < Appearance < Menus and all pages are there but there is a reason why the menu is repeated twice. Can you actually look at the menu on your iPhone or cell phone and you will see that the pages are repeated so I am asking you were does the secondary menu in the SS attached does it include another primary menu as I love displaying the Blurb and Social Media Menus and Call Now on the cell phone vs. just having the logo and the 3 line bar mobile menu. Makes the site look more professional on a mobile device. If I need to delete the blurb/social modules and Call Now info then I will I just wanted to know why it was creating double pages in the Primary Menu. See attached SS in the Blue section if I delete it, I guarantee it will remove the double pages but I would love to keep those modules. Please pass onto senior tech support as we want to go live with the DIVI Header Style 6 for this site.
     
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  4. laurenbach

    laurenbach Member
    Divi Ultimate Header Plugin

    See my screenshot. This is a simple question. Was going to send a SS of my DIVI Header Library #6 style and the 2nd section that houses the Blurb, Social media and call module but it won't let me attach a Screenshot.
     
  5. Divi.Help Pro Support

    Divi.Help Pro Support Administrator
    Staff Member

    Have you checked this: For that case, it's because you set another menu as 'Secondary Menu' in WP Admin > Appearance > Menus. You will need to untick it & save the menu.
     
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  6. laurenbach

    laurenbach Member
    Divi Ultimate Header Plugin

    Ok I went back to that again and I do not see a Secondary menu selected or displayed only the Primary Menu. I think it is something in the DIVI Header Style #6. Is there something in that section or module that is asking it to turn on another primary menu perhaps? See attached SS. Notice the 2nd Section in blue that has the Blurb, Call and Social Media icons. I think there is a setting somewhere for that section asking it to use the primary menu perhaps? Again nothing under Admin < Appearance < Menus everything for secondary menu is unchecked.
     

    Attached Files:

  7. Divi.Help Pro Support

    Divi.Help Pro Support Administrator
    Staff Member

    That's the default Divi header, thus it has nothing to do with the custom header layout.

    Kindly check your PM.
     
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  8. laurenbach

    laurenbach Member
    Divi Ultimate Header Plugin

    What is PM? Not getting any help so I will go to DIVI Tech support. Not sure why there is one page on the desktop/tablet view but strange layout on the mobile device. I'll ask main DIVI Tech Support.
     
  9. Divi.Help Pro Support

    Divi.Help Pro Support Administrator
    Staff Member

    PM = Private message.

    Check the envelope icon at top right side (will need login details to check further).
     
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