1. PROMO Subscribe our All Access Pass @ 75% OFF & access all our 16+ premium Divi extensions: Divi Block Pro, Carousel Toolkit, etc.LEARN MORE
Dismiss Notice
NEW Divi.Help Pro Carousel AI Toolkit - Magically turn your Divi design into carousel, simply by using our online toolkit. No plugins needed. Now it works with Divi 5 as well!Try our carousel AI toolkit
BEST Divi Block - A revolutionary drag & drop tool to easily mix & match 960+ premade blocks (Light & Dark) to kick start your Divi site design. Special module designs are included as well. Also newly added AI generator & color. Now it works with Divi 5 as well!
Learn More About Divi BlockFree Version ~ 340+ Free Blocks

Solved Anchor link not working on desktop mode, but works on mobile

Discussion in 'Free Divi Community Forum' started by Ezekiel, Dec 11, 2020.

  1. Ezekiel

    Ezekiel New Member

    Could you please help with the anchor link on our website https://www.heartofaccounting.com/. When I click the "Have a Question? Contact Us" button at the top it does not take me to the contact form below. but it does on mobile and Tablet view.

    Looking forward for your help.
     
    #1 Ezekiel, Dec 11, 2020
    1. PRO MEMBER PERKS Divi.Help Layout AI Generator - Try the power of AI to generate a custom Divi layout for you:Try Now
  2. Divi.Help

    Divi.Help Administrator
    Staff Member

    You will need to update Divi to the latest version.
     
    #2 Divi.Help, Dec 12, 2020
  3. Roxcom

    Roxcom New Member

    #3 Roxcom, Dec 15, 2020
    1. PRO MEMBER PERKS Divi Ultimate Archive Plugin - Tons of elegant premade sidebar styles to choose from for your Divi site:Learn More
  4. Roxcom

    Roxcom New Member

    Solved it by cleaning my cache.
     
    #4 Roxcom, Dec 15, 2020
  5. melissamc26

    melissamc26 New Member

    I am also having this issue where anchor links don't work on desktop, but work on mobile. I have cleared my cache, and updated to the latest versions. Please help :)

    See here https://waroncancer.com/news/how-to-approach-cancer-at-workplace/

    The three links under "What we’ll cover in this blog:" aren't working on desktop.
     
    #5 melissamc26, Jan 20, 2021
    1. PRO MEMBER PERKS Divi Block Pro - Premade floating button design for your Divi site without using any plugins:View Demo
  6. Divi.Help

    Divi.Help Administrator
    Staff Member

    Tested & it seems to works fine on my Windows 10 chrome desktop.
     
    #6 Divi.Help, Jan 25, 2021
  7. melissamc26

    melissamc26 New Member

    Thanks, yes we solved it by updating the Divi theme. The confusion was because we had a custom theme based on the Divi theme and didn't realise it was necessary to keep the Divi theme up-to-date when it wasn't the active theme.
     
    #7 melissamc26, Jan 26, 2021
    1. PRO MEMBER PERKS Divi Block Pro - Easy-to-use drag & drop interface to mix & match 456+ premade Divi blocks & export as json file:Learn More
(You must log in or sign up to post here.)