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Solved my header file was missing in Ultimate Header Library after update to 3.0.2

Discussion in 'Basic Support Forum' started by Emil, Jan 26, 2021.

  1. Emil

    Emil New Member
    Divi Powerful Child Theme Divi Ultimate Archive Plugin Divi Ultimate Blog Plugin Divi Ultimate Header Plugin Divi Ultimate Footer Plugin

    Hi Sir,
    I noticed once i update the header plugin to 3.0.2 my selected header was missing in the library and cannot retrieve. May I know what is the solutions? The header still able to see in desktop mode but cannot edit and find hide in where.
     

    Attached Files:

    #1 Emil, Jan 26, 2021
    1. PRO MEMBER PERKS Divi Ultimate Archive Plugin - Tons of elegant premade sidebar styles to choose from for your Divi site:Learn More
  2. Divi.Help Pro Support

    Divi.Help Pro Support Administrator
    Staff Member

    If you're using Divi Powerful Child Theme, then you don't have to install Divi Ultimate Header / Footer Plugin, as Divi Powerful has those features built-in. Those standalone plugins are meant to be used on Divi sites that doesn't use our child theme.

    I helped you to disable those 2 plugins. And I noticed that you didn't install Divi Powerful Plugin (assistant plugin). I helped you to install that as well.

    Kindly check if everything works well now.
     
    #2 Divi.Help Pro Support, Jan 26, 2021
  3. Emil

    Emil New Member
    Divi Powerful Child Theme Divi Ultimate Archive Plugin Divi Ultimate Blog Plugin Divi Ultimate Header Plugin Divi Ultimate Footer Plugin

    Thank you, I can see the header in library now, now only left the menu unable scroll to section after click on the menu navigation link.
     
    #3 Emil, Jan 26, 2021
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  4. Emil

    Emil New Member
    Divi Powerful Child Theme Divi Ultimate Archive Plugin Divi Ultimate Blog Plugin Divi Ultimate Header Plugin Divi Ultimate Footer Plugin

    I got this error message when try to update my header menu
     

    Attached Files:

    #4 Emil, Jan 27, 2021
  5. Divi.Help Pro Support

    Divi.Help Pro Support Administrator
    Staff Member

    Kindly check again. Everything should work fine now.
    **It's an older version issue.
     
    #5 Divi.Help Pro Support, Jan 27, 2021
    Emil likes this.
    1. PRO MEMBER PERKS Divi Powerful Child Theme - Power up your Divi sites with tons of new functionalities & premade elements:Learn More
  6. Emil

    Emil New Member
    Divi Powerful Child Theme Divi Ultimate Archive Plugin Divi Ultimate Blog Plugin Divi Ultimate Header Plugin Divi Ultimate Footer Plugin

    Thanks. It works again. Thanks for superb support
     
    #6 Emil, Jan 27, 2021
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