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There has been a critical error on your website. Learn more about debugging in WordPress.

Discussion in 'Free Divi Community Forum' started by Scott Allen, Dec 11, 2019.

  1. Scott Allen

    Scott Allen New Member

    I'm getting an error saying, "There has been a critical error on your website. Learn more about debugging in WordPress."

    It must be the Divi theme because it only shows on the front end and when I activate another theme, it works.

    Has anyone else run into this problem?

    Thank you.
     
    #1 Scott Allen, Dec 11, 2019
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  2. Divi.Help

    Divi.Help Administrator
    Staff Member

    Never heard of such issue before. What if you try to disable all your plugins first, then only activate Divi theme.

    If still didn't work, you may want to re-install Divi.

    And if re-installing Divi doesn't solve your issue, it's best for you to refer official Divi support about it: https://www.elegantthemes.com/members-area/help/
     
    #2 Divi.Help, Dec 11, 2019
  3. Brown Pain

    Brown Pain New Member

    My site crashed with the same message. In debug mode, my Wordpress shows these error messages:

    Notice: A non well formed numeric value encountered in /opt/bitnami/apps/wordpress/htdocs/wp-content/themes/Divi/epanel/custom_functions.php on line 271

    Warning: Illegal string offset 'et_flush_rewrite_rules_library' in /opt/bitnami/apps/wordpress/htdocs/wp-content/themes/Divi/epanel/custom_functions.php on line 271

    Warning: Illegal string offset 'builder_custom_defaults' in /opt/bitnami/apps/wordpress/htdocs/wp-content/themes/Divi/epanel/custom_functions.php on line 271

    Recoverable fatal error: Object of class stdClass could not be converted to string in /opt/bitnami/apps/wordpress/htdocs/wp-content/themes/Divi/epanel/custom_functions.php on line 271

    There has been a critical error on your website.
    Learn more about debugging in WordPress.    ​
     

    Attached Files:

    #3 Brown Pain, Jan 21, 2020
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  4. Divi.Help

    Divi.Help Administrator
    Staff Member

    I would suggest you to re-install the latest version of Divi & set your PHP version to be 7+.

    1. If you could access WP Admin, then you can easily switch to other themes & delete Divi theme & install it again.
    2. If you couldn't access WP Admin, then you will need to use FTP to delete Divi theme & upload the new version.
    **Here's a tutorial on how to delete Wordpress theme using FTP: https://www.wpsuperstars.net/how-to-delete-wordpress-theme/
     
    #4 Divi.Help, Jan 22, 2020
  5. Eloy

    Eloy New Member

    Hi I have the same problem.

    I add few lines in the conflict to see what is happening, like this:

    Code:
    Log In or Sign Up to view this code.
    And the result is:

    Code:
    Log In or Sign Up to view this code.
     
    #5 Eloy, Jan 29, 2020
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  6. Eloy

    Eloy New Member

    Ok!!!

    I have investigated a little more, and I solved partialy the problem... which doesn´t solve with the last version. The problem is this line in the database:

    Code:
    Log In or Sign Up to view this code.
    I used a php file to change the domain and seems that it broke everthing!!! I exported the database, and then I was importing it little by little until I discovered the problem was there, I think the php file broke the serializing of the data in that array... isn´t??

    Well... it doesn´t seem a Divi problem, at least in my side.

    PS: Change domain with wordpress is always a nightmare... why wordpress doesn´t use relative paths to the resources?? :/
     
    #6 Eloy, Jan 29, 2020
  7. Eloy

    Eloy New Member

    Ummmm... no, I am wrong... the line in the database is not related to the exection of the php file to change the domain. I export the database before execute the php, because to have a data backup.
    So I don´t know how that entry in the database could fail.
     
    #7 Eloy, Jan 29, 2020
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  8. Kody-Raphael Sproat

    Kody-Raphael Sproat New Member

    I have found a very helpful guide on debugging theme installation and critical site errors here, How To Fix WordPress Theme Stylesheet Is Missing Error (asphaltthemes.com).

    If you are having trouble installing the Divi theme normally, proceed to unpack the theme, move the .css files from the parent folder (*** /Divi ***), and move them into /Divi/css. Re-zip the loose Divi theme, and then try to upload. Otherwise you can use FTP software to also do this manually.
     
    #8 Kody-Raphael Sproat, Mar 1, 2021
  9. Kody-Raphael Sproat

    Kody-Raphael Sproat New Member

    Also, if you come into any other .css errors, move the original .css files back into the parent folder /Divi to fix.
     
    #9 Kody-Raphael Sproat, Mar 1, 2021
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  10. Adam H

    Adam H New Member

    @Eloy - did you ever discover the fix for this error message? I'm experiencing the same thing.
     
    #10 Adam H, Nov 3, 2022
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