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Mailchimp submit button not working

Discussion in 'Free Divi Community Forum' started by Hannabanana, Sep 1, 2021.

  1. Hannabanana

    Hannabanana New Member

    Hi, i'm redesigning a website for a client.
    They are using mailchimp as the server (email optin module). In order to redesign it without losing the previous one i duplicated the old optin module, disabled one of them and started working on the other.
    However, now it seems that neither the old one nor the new one are working. When i click submit, nothing happens.
    I have tried clearing the cache from divi, using the new optin on a completely different page, reseting the server, fetch new lists and re-inputing the API keys and username

    Please help me, this is the first time i am doing this and they need it ASAP
     
    #1 Hannabanana, Sep 1, 2021
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  2. Hannabanana

    Hannabanana New Member


    This is the error i am getting on the console
    autoptimize_637f6086724c3a159b12fee59b7602cd.js:473 Uncaught ReferenceError: etCore is not defined
    at window.et_pb_submit_newsletter (autoptimize_637f6086724c3a159b12fee59b7602cd.js:473)
    at HTMLAnchorElement.<anonymous> (autoptimize_637f6086724c3a159b12fee59b7602cd.js:473)
    at HTMLAnchorElement.dispatch (jquery.js?ver=1.12.4-wp:3)
    at HTMLAnchorElement.r.handle (jquery.js?ver=1.12.4-wp:3)
     
    #2 Hannabanana, Sep 1, 2021
  3. Divi.Help

    Divi.Help Administrator
    Staff Member

    What if you disable Autoptimize plugin & see if it works.

    If not, try to disable all new Perfomance options & see if it helps: WP Admin > Divi > Theme Options > General > Performance
    **But you may start by disabling the Defer jQuery option.
     
    #3 Divi.Help, Sep 4, 2021
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