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Solved Import issues

Discussion in 'Support Forum' started by Reem, Nov 22, 2021.

  1. Reem

    Reem New Member
    Divi Block Pro Divi Ultimate Child Theme Divi Powerful Child Theme Divi Ultimate Archive Plugin Divi Ultimate Blog Plugin Divi Ultimate Header Plugin Divi Ultimate Footer Plugin

    Hello,
    I have exported a layout from the Divi block dashboard, I've unzipped it and tried to import it through the portability window of a page (as per the instruction), for some reason I am unable to import it and the window is stuck at 100% (see attached photo). I have exited, purged cache, but I am still unable to import it. Any ideas?
     

    Attached Files:

    #1 Reem, Nov 22, 2021
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  2. Divi.Help

    Divi.Help Administrator
    Staff Member

    After importing json file, it shows success but nothing happen?
    If you’re unable to import the json file, check if you have Wordfence plugin installed on your Divi site. If yes, then try to disable it & import the json again.

    Taken from our documentation: https://diviblock.com/documentation-faqs/

    Let me know how it goes.
     
    #2 Divi.Help, Nov 22, 2021
  3. Reem

    Reem New Member
    Divi Block Pro Divi Ultimate Child Theme Divi Powerful Child Theme Divi Ultimate Archive Plugin Divi Ultimate Blog Plugin Divi Ultimate Header Plugin Divi Ultimate Footer Plugin

    That was it! Thank you. I'm sorry I didn't think of it first :(
     
    #3 Reem, Nov 22, 2021
    Divi.Help likes this.
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