Solved Unable to Tick Checkboxes on Contact Form

The Contact Form on my website's front-end includes the standard Name, Email Address and Message fields. However, I have included Checkboxes in which the user can select one or more options from a list of four. While users can fill out the form and submit it, clicking on the checkboxes seemingly does nothing.

Anyone else experiencing this issue and/or could shed some light on something I may be doing wrong, or is it perhaps an issue on Divi's end? All plugins and themes are up to date.

Thanks in advance!

 

The URL is: https://www.jessolutionmarketing.com.au/

I have a feeling it has to do with the colour of the ticks being the same as the white background colour, but I'm not sure how to change this. Am assuming it has to do with editing the CSS.

 

Thank you, I tried using this but it didn't seem to work. I also removed the number at the end of _contact_field, so that it applied to all my contact forms across the site, as there are multiple.

It's strange. I have gone into the Divi module settings through the Visual Builder and selected the 'Subject' Field to change its specific settings. When I do this, I am able to change the colour of the background and/or field text colour to ensure the colours aren't the same. However, regardless of this, the 'check' shows up when I am selecting the boxes through the module settings popup, but not on the actual website itself.

 

Thank you for your help.

Yes, I can change the background colour of the checkboxes through the Divi Module Settings with no problem as you just showed in that picture. And then if I change the text colour to white, the checks do show up, but only through the Module Settings popup (refer to image from my previous response). If I try to check the boxes on the front-end of the site, it still doesn't show the selections.

 

I have tried the CSS and unfortunately, it hasn't worked. I tried changing the background colour of the checkboxes to a light grey and saved the changes, with the field text colour still as white. Once I exited the visual builder completely and accessed my site from the front-end, the checks ended up working. I'll still try and see if I can change the colour of the ticks, but if not - this will be the alternative.

Thanks for your time.