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How to use Jetpack's Comment Feature with the Divi Ultimate Theme

Discussion in 'Basic Support Forum' started by Justin Morgan, Jan 25, 2022.

  1. Justin Morgan

    Justin Morgan New Member
    Divi Block Pro Divi Ultimate Child Theme Divi Powerful Child Theme Divi Ultimate Archive Plugin Divi Ultimate Blog Plugin Divi Ultimate Header Plugin Divi Ultimate Footer Plugin

    Hello, I am having trouble with the Divi Ultimate Theme using the comment system with the Jetpack plugin.

    Here's what the Jetpack plugin advises:

    "You check whether your theme uses the comment_form() function by looking at your comments.php file. You’ll find this file in your theme folder. Open it in any text editor and search for “comment_form()” (without the quotes). If that text is not found, then your theme is using the old way (before WordPress version 3.0) of displaying comments.

    If your theme uses the old way of displaying comments, we recommend that you contact your theme’s author about updating the theme to use the newest comment function. You can point them to the comment_form function reference."

    Here's the full article - https://jetpack.com/support/comments/troubleshooting-jetpack-comments/

    Is there a way to update this theme to use that comment system? Any help is greatly appreciated. Thank you!
     
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  2. Divi.Help Pro Support

    Divi.Help Pro Support Administrator
    Staff Member

    Our child theme doesn't override the default Divi theme comment system. To verify, you may deactivate both our child theme & assistant plugin & see how it goes.

    If it didn't work even if our child theme & assistant plugin is deactivated, then you might want to refer to official Divi support & see what they say: https://www.elegantthemes.com/members-area/