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Can't scroll in mobile editor

Discussion in 'Free Divi Community Forum' started by Kyle Barber, Jul 20, 2022.

  1. Kyle Barber

    Kyle Barber New Member

    Hi, my site is wynantskillufsd.org, I'm trying to edit the mobile version of the site and I can't scroll in mobile or tablet edit mode. I enabled safe mode and that did not help. Any thoughts?
     
    #1 Kyle Barber, Jul 20, 2022
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  2. Divi.Help

    Divi.Help Administrator
    Staff Member

    I was able to scroll on mobile on your live site. So, I don't think there will be any difference in edit mode. But if you still have the issue on edit mode, what if you switch to wireframe mode & see if you can scroll:

    upload_2022-8-5_10-35-26.png
     
    #2 Divi.Help, Aug 4, 2022
  3. Kyle Barber

    Kyle Barber New Member

    Hi! I can scroll on the live site too, just cant seem to do it in editor mode. Wireframe didn't do anything either.
     
    #3 Kyle Barber, Aug 8, 2022
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  4. Divi.Help

    Divi.Help Administrator
    Staff Member

    I see that you're using other theme with Divi Builder plugin. Not sure if that's the cause of your issue. First, make sure you're running the latest version of Divi Builder plugin.

    If still not working, you will have to contact official Divi support & they will request for support token to log in to your site to check further on your issue: https://www.elegantthemes.com/members-area/help/

    This is because your issue is only visible on the backend, so I couldn't advice much on that.
     
    #4 Divi.Help, Aug 8, 2022
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