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Solved Does not load json file

Discussion in 'Support Forum' started by Enrique Ortuño, Sep 2, 2022.

  1. Enrique Ortuño

    Enrique Ortuño New Member
    Pro Member

    Hello, I want to import the Json file created by Diviblock, but the constructor remains blocked with the loading bar at 100%. Can you help me
     

    Attached Files:

    #1 Enrique Ortuño, Sep 2, 2022
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  2. Divi.Help Pro Support

    Divi.Help Pro Support Administrator
    Staff Member

    If you’re unable to import the json file, check if you have Wordfence plugin installed on your Divi site. If yes, then try to disable it & import the json again.

    If you don’t have any plugin installed, then it’s due to your server mod_security. You will have to contact your web host to check their mod_security error log & whitelist the action.
     
    #2 Divi.Help Pro Support, Sep 2, 2022
  3. Enrique Ortuño

    Enrique Ortuño New Member
    Pro Member

    I have already solved it, I had the Wordfence plugin activated and it blocked the import. Thank you very much
     
    #3 Enrique Ortuño, Sep 2, 2022
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