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Image disappears on mobile - [Old Phones]

Discussion in 'Free Divi Community Forum' started by Gabriel Galera, Oct 10, 2022.

  1. Gabriel Galera

    Gabriel Galera New Member

    Hello, I'm a beginner developer, I'm having a problem with the image disappearing on old cell phones (Iphone 6 and others).

    But it charges normally on iPhone 12.

    I noticed after the client notified that the work cell phone was showing up like this (img attached)


    Tests performed so far:

    - I disabled all installed plugins and paused cloudflare.

    I was not successful.


    What could be blocking the image from loading? Dimensions or some kind of minification or image optimization?
     

    Attached Files:

    #1 Gabriel Galera, Oct 10, 2022
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  2. Divi.Help

    Divi.Help Administrator
    Staff Member

    Tested on iPhone 11 & it works fine as well. You may try to clear your old iphone Safari cache & see if it works. Also try to restart the phone & see if it makes any difference.
     
    #2 Divi.Help, Oct 29, 2022
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