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Logo Carousel not working

Discussion in 'Support Forum' started by jonathanlemon, Mar 20, 2023.

  1. jonathanlemon

    jonathanlemon New Member
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    Hi, I'm using a diviblock.com logo carousel and the animation is not working, instead all of the logo are displayed statically on the page. Can you please tell me what may be wrong; is it a Divi setting? Screenshot attached.

    Thank you in advance for your help.

    Jonathan
     

    Attached Files:

    #1 jonathanlemon, Mar 20, 2023
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  2. Divi.Help Pro Support

    Divi.Help Pro Support Administrator
    Staff Member

    Try to disable this option & see if it works: WP Admin > Divi > Theme Options > General > Performance > Defer jQuery > Disabled
     
    #2 Divi.Help Pro Support, Mar 20, 2023
  3. jonathanlemon

    jonathanlemon New Member
    Divi Block Pro Divi Ultimate Child Theme Divi Powerful Child Theme Divi Ultimate Archive Plugin Divi Ultimate Blog Plugin Divi Ultimate Header Plugin Divi Ultimate Footer Plugin

    Thanks for the suggestion. That option was actually already disabled or turned off, so I tried turning it on and clearing the cache but it's not working either way.
     
    #3 jonathanlemon, Mar 21, 2023
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  4. Divi.Help Pro Support

    Divi.Help Pro Support Administrator
    Staff Member

    Kindly share your URL.
     
    #4 Divi.Help Pro Support, Mar 21, 2023
  5. Divi.Help Pro Support

    Divi.Help Pro Support Administrator
    Staff Member

    Upon further checking, it seems like you removed the carousel code section.

    To fix it, just go to WP Admin > Divi > Theme Options > Integration > Header Code & add:
    Code:
    Log In or Sign Up to view this code.
     
    #5 Divi.Help Pro Support, Mar 21, 2023
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  6. jonathanlemon

    jonathanlemon New Member
    Divi Block Pro Divi Ultimate Child Theme Divi Powerful Child Theme Divi Ultimate Archive Plugin Divi Ultimate Blog Plugin Divi Ultimate Header Plugin Divi Ultimate Footer Plugin

    Thanks, oh I had it in from a different version of diviblock.com's carousels but I must have accidentally removed it when I tried a different carousel. There still seems to be a problem though, the space below where the carousel images were is still there creating a void between sections - please see the link again.
     
    #6 jonathanlemon, Mar 22, 2023
  7. Divi.Help Pro Support

    Divi.Help Pro Support Administrator
    Staff Member

    I tried to view your site, but it seems like the logo carousel is still not working. The logo images are still stacking on each other.
    **Might be a Defer jQuery issue. Have you disable that option?
     
    #7 Divi.Help Pro Support, Mar 22, 2023
    1. PRO MEMBER PERKS Divi Block Pro - Premade logo carousel design for your Divi site without using any plugins:View Demo
  8. jonathanlemon

    jonathanlemon New Member
    Divi Block Pro Divi Ultimate Child Theme Divi Powerful Child Theme Divi Ultimate Archive Plugin Divi Ultimate Blog Plugin Divi Ultimate Header Plugin Divi Ultimate Footer Plugin

    Thanks, it seems to be working on my end now (Safari browser) except there's a large space below it where the logos would have been. Yes, the jQuery is disabled, and there are no plugins active and I flushed the cache. Your help is appreciated.
     
    #8 jonathanlemon, Mar 23, 2023
  9. Divi.Help Pro Support

    Divi.Help Pro Support Administrator
    Staff Member

    Try the below CSS in Divi > Theme Options > Custom CSS:
    Code:
    Log In or Sign Up to view this code.
     
    #9 Divi.Help Pro Support, Mar 23, 2023
    1. PRO MEMBER PERKS Divi Block Pro - Premade promo bar / notification bar with close button for your Divi site without using any plugins:View Demo
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