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Solved Can't save Theme Option Logo

Discussion in 'Free Divi Community Forum' started by Pam Lauritzen, Jul 11, 2023.

  1. Pam Lauritzen

    Pam Lauritzen New Member

    When I change the logo file in the Theme Option > General > Logo and try to save, I get an endless spinning wheel and it does not save. I've done this before - what's up with this function?
     
    #1 Pam Lauritzen, Jul 11, 2023
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  2. Divi.Help

    Divi.Help Administrator
    Staff Member

    Try to enable Safe Mode & see if you can save: WP Admin > Divi > Support Center > Safe Mode > Enabled
     
    #2 Divi.Help, Jul 13, 2023
  3. Pam Lauritzen

    Pam Lauritzen New Member

    I did try that and it still won't save - the spinning progress icon just keeps spinning until it times out.
     
    #3 Pam Lauritzen, Jul 13, 2023
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  4. Divi.Help

    Divi.Help Administrator
    Staff Member

    Try to fulfill the server requirements stated at: WP Admin > Divi > Support Center > System Status

    And see if it works.
     
    #4 Divi.Help, Jul 13, 2023
  5. Pam Lauritzen

    Pam Lauritzen New Member

    Thanks, everyone, for trying to help with this! In the end, it was a firewall issue - for some reason it was protecting that particular setting.
     
    #5 Pam Lauritzen, Jul 14, 2023
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