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Mobile Divi Contact Form Not Working

Discussion in 'Free Divi Community Forum' started by OnPoint, Mar 13, 2024.

  1. OnPoint

    OnPoint New Member

    Hi all,

    I have noticed this seems to be a wider issue but no direct resolution. My contact form seems fine on desktop however mobile devices it reports "Please refresh and try again" when you press submit.

    Any help would be highly appreciated! So far I have...

    Cached my site.
    Deactivated all cache plugins.
    Contacted my host.

    And still, the issue remains. Thanks in advance!
     
    #1 OnPoint, Mar 13, 2024
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  2. Divi.Help

    Divi.Help Administrator
    Staff Member

    I believe this error happens when the nonce on the site is not the same as the server nonce. Usually, it's caused by cache issue, where the cached nonce is the old nonce.

    First, you want to make sure that you're running the latest version of Divi & Wordpress.

    Next, do you have any CDN installed? If yes, try to disable it & see if it works.
     
    #2 Divi.Help, Mar 18, 2024
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