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Lifetime subscription not workin

Discussion in 'Free Divi Community Forum' started by ziga, Sep 28, 2024.

  1. ziga

    ziga New Member

    Hey

    I bought lifetime subscription. Don't even know when, but probably like 2 years ago. I used it frequently, I got my own link, don't wanna post it here but something like
    https://fdsxxxxxxxx9a0k.diviblock.com/

    Today I visited the link and is says:

    Divi.Help - Error
    You do not have permission to view this page or perform this action.

    My purchases say: You haven't purchased any of our products yet.

    What is happening??
     
    #1 ziga, Sep 28, 2024
    1. PRO MEMBER PERKS Divi Block Pro - Powerful Divi header builder for you to mix & match premade header design, mobile menu & more:Learn More
  2. Divi.Help Pro Support

    Divi.Help Pro Support Administrator
    Staff Member

    Upon further checking, you purchased 1 year Pro membership at September 26, 2023. Which already expired 3 days ago.

    That’s why you no longer have access to it.

    By the way, we already updated Divi Block to version 2, which uses a different URL: https://generator.diviblock.com/divi-block-version/v2-0-6/?type=pro

    The old URL will be removed soon.

    Let me know if you still have any other questions.
     
    #2 Divi.Help Pro Support, Sep 28, 2024
  3. ziga

    ziga New Member

    Oh man I'm sorry. I was 100% I bought lifetime, now I have to buy again I guess :S

    Thank you

    btw, do you have any new blocks, cause I don't think I found any new ones during this year?
     
    #3 ziga, Sep 29, 2024
    1. PRO MEMBER PERKS Beautifully crafted custom colored 'Industrial' Divi layout for all Pro members:View Demo
  4. Divi.Help Pro Support

    Divi.Help Pro Support Administrator
    Staff Member

    This year we restructured Divi Block backend to allow for bulk updates to prepare for the huge Divi 5.0 updates. It will also smoothen our process of adding new blocks. As for the visible changes, we added a secondary color option, which literally allows you to change the whole design color of our Divi Block layouts. Also we added AI generate for the blocks. You may check it out at: https://generator.diviblock.com/divi-block-version/v2-0-6/

    Currently, we are working on a new product - Pro Carousel AI Toolkit. Once that's done, we will start designing new blocks & while also exploring creating other products.
     
    #4 Divi.Help Pro Support, Sep 29, 2024
  5. ziga

    ziga New Member

    Nice! Will lifetime license include that pro carousel and future products?
    I have many lifetime licences and I only use yours. Which now I figured I don't have :)
     
    #5 ziga, Sep 29, 2024
    1. PRO MEMBER PERKS Divi Powerful Child Theme - Power up your Divi sites with tons of new functionalities & premade elements:Learn More
  6. Divi.Help Pro Support

    Divi.Help Pro Support Administrator
    Staff Member

    Yup. Our lifetime Pro membership will include all current and future products.
     
    #6 Divi.Help Pro Support, Sep 29, 2024
    ziga likes this.
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