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The JSON file is not being applied.

Discussion in 'Support Forum' started by MIDORI.TAMOTO, Aug 5, 2025.

  1. MIDORI.TAMOTO

    MIDORI.TAMOTO New Member
    Pro Member

    suspected this might be related to the PHP version, so I upgraded it to 8.3. However, the problem persists.
    This issue has been occurring frequently on the WordPress sites I manage, and it is significantly impacting my work. I kindly request your assistance in identifying the cause of this issue and resolving the error as soon as possible.
    For your reference, here is the URL of the page in question:
    https://www.hanamap.website/?page_id=60
     

    Attached Files:

    #1 MIDORI.TAMOTO, Aug 5, 2025
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  2. Divi.Help Pro Support

    Divi.Help Pro Support Administrator
    Staff Member

    If you're referring to the json file exported from Divi Block, then you need to export it from Divi Block for Divi 4: https://generator.diviblock.com/divi-block-version/v2-0-6/?type=pro

    The default latest version is for Divi 5: https://generator.diviblock.com/divi-block-version/v3-0-0/?type=pro

    You can easily switch between version by clicking the button at bottom right side. See screenshot below:

    upload_2025-8-5_17-40-6.png
     
    #2 Divi.Help Pro Support, Aug 5, 2025
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