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Solved Unable to change password

Discussion in 'Free Divi Community Forum' started by Recco, Sep 7, 2025.

  1. Recco

    Recco Member
    Pro Member (Support Expired)

    Hello,

    I have a problem that is known to be a conflict between WooCommerce and DIVI.

    When a user logs in for the first time, he enters his email address to create an account. The site sends them an e-mail with a link to log in. Clicking on this link takes him to a page where he is asked to change his password. He is then taken to another page where he is asked to enter his current password. However, he doesn't yet have a password, as it doesn't appear in the e-mail he received.
    In the woocommerce settings, I've checked “send password configuration link” and “use email address to log in to account”.
    I put the site into production until the problem was resolved.

    Have you had this problem before?

    Thank you for your help.


    Translated withDeepL.com(free version)
     
    #1 Recco, Sep 7, 2025
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  2. Recco

    Recco Member
    Pro Member (Support Expired)

    #2 Recco, Sep 7, 2025
  3. Divi.Help

    Divi.Help Administrator
    Staff Member

    I just tested it on your site & it seems to work fine setting new password. It didn't request current password. Perhaps you already resolved it.
     
    #3 Divi.Help, Sep 8, 2025
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  4. Recco

    Recco Member
    Pro Member (Support Expired)

    Le problème est résolu. Je crois que c'est moi qui ai fait une erreur.

    Merci.
     
    #4 Recco, Sep 8, 2025
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