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Solved Contact Form sending me blank emails

Discussion in 'Free Divi Community Forum' started by AlisonL, Jan 18, 2026.

  1. AlisonL

    AlisonL New Member

    Hi,
    I have installed a Divi contact module on my webpage. It allows users to submit their details and message, and then gives them a success message. But only the user's name is getting through to my email. No message, no sender email address. I have ReCaptcha installed, but I don't think it's because the messages are spam - I sent a test message myself using another account, and it also came through blank.
    Any suggestions as to how to what's going wrong or how to fix this?
    Thanks
     
    #1 AlisonL, Jan 18, 2026
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  2. Divi.Help

    Divi.Help Administrator
    Staff Member

    For the Contact form module settings > Email > Message Pattern, try to add the below & save it & submit the form yourself & see how it goes:
    Code:
    Log In or Sign Up to view this code.
     
    #2 Divi.Help, Jan 19, 2026
  3. AlisonL

    AlisonL New Member

    It worked! Thanks so much for your help.
     
    #3 AlisonL, Jan 19, 2026
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