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Contact form not showing success message.

Discussion in 'Free Divi Community Forum' started by Mike Athorn, Nov 20, 2018.

  1. Mike Athorn

    Mike Athorn New Member

    Using the default Contact Form module. As the title says, it is not showing the success message. Aside from typing one in the field, I don't see any other control to activate (or otherwise) the success message. I'd like the form to show our users a success message after they send their email, without redirecting them to a dedicated "thanks for your question" page.

    Anybody run into this before?
     
    #1 Mike Athorn, Nov 20, 2018
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  2. Divi.Help

    Divi.Help Administrator
    Staff Member

    Make sure you did not enable the Redirect URL in the contact forum module settings:

    upload_2018-11-21_11-46-33.png

    You can then set the success message here:

    upload_2018-11-21_11-45-58.png
     
    #2 Divi.Help, Nov 20, 2018
  3. Storygeeks

    Storygeeks New Member


    Hi

    How can you apply a diff font color or background to the Success Message? Mine is getting lost in my general background color? Can you design this element? If not ... any suggestions???? other than redirect to a thank you page? Which is overkill. Thanks.
     
    #3 Storygeeks, Jun 3, 2019
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  4. Divi.Help

    Divi.Help Administrator
    Staff Member

    You can try this CSS in Divi > Theme Options > Custom CSS to change the background & text color:
    Code:
    Log In or Sign Up to view this code.
     
    #4 Divi.Help, Jun 3, 2019
  5. Maddy Klein

    Maddy Klein New Member

    Is it possible to do this for a single form? If so, how?

    I tried inputting the code into the module's CSS but it doesn't work.

    I have more than one form on my site and don't want them to all be impacted :)
     
    #5 Maddy Klein, Jul 5, 2019
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  6. Divi.Help

    Divi.Help Administrator
    Staff Member

    If that's the case, you just need to go to the Module settings > Advanced > CSS Class & add something like custom-contact-message-color

    Then use the below CSS in Divi > Theme Options > Custom CSS:
    Code:
    Log In or Sign Up to view this code.
     
    #6 Divi.Help, Jul 5, 2019
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