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Solved License status for Divi Ultimate Header plugin

Discussion in 'Ask Pre-Sales Questions' started by AltiM@c, Jul 16, 2019.

  1. AltiM@c

    AltiM@c New Member

    Hi, just trying to determine my license status for your DUH plugin. My records show that I bought it twice (?) once for $25 on Dec 6, 2017 and once for $35 in 2016, but my account at Divi.Help here says that I have no purchases. Is that because it needs to be renewed each year? My ID is AltiM@c and my email is gil@altimac.com, thanks for any info you can provide.
     

    Attached Files:

    #1 AltiM@c, Jul 16, 2019
    1. PRO MEMBER PERKS Divi Block Pro - Premade dynamic background hover design for your Divi site without using any plugins:View Demo
  2. Divi.Help Pro Support

    Divi.Help Pro Support Administrator
    Staff Member

    Based on our record, there's only one record on your purchase: Divi Ultimate Header Plugin (1 year) for $25 at Dec 6, 2017, which already expired at Dec 6, 2018.
    **There's no transaction on the $35 in 2016. Plus, our header plugin only started selling in 2017.

    To access our header plugin, you will need to purchase another license again.
    **Currently, the price already changed to $35 for 1 year & $60 for lifetime.

    Let me know if you have any other questions.
     
    #2 Divi.Help Pro Support, Jul 16, 2019
  3. AltiM@c

    AltiM@c New Member

    Got it, thank you. Obviously I did not buy it in 2016 then ;-)
     
    #3 AltiM@c, Jul 16, 2019
    1. PRO MEMBER PERKS Divi Ultimate Child Theme - Tons of premade layouts & section designs + functionalities for your Divi site:Learn More
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