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Solved Different Device, Different View

Discussion in 'Free Divi Community Forum' started by grace, Aug 7, 2019.

  1. grace

    grace Member

    Hi there,

    I've been using divi 2 months on wordpress. In my device, it's looking good on my device (the position of the button, image, etc.), but when I open it on my friend's device, it's weird. Any idea why It can't look the same with mine? Sounds like responsive problem. Thankyou

    Regards,
    Ge
     
    #1 grace, Aug 7, 2019
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  2. Divi.Help

    Divi.Help Administrator
    Staff Member

    Kindly share your URL.
     
    #2 Divi.Help, Aug 7, 2019
  3. grace

    grace Member

    Sorry for a late answer.

    I'm sorry earlier, I can't give u the URL because It still using number as the url. So, here I attach the preview on my laptop and my friend's.
     

    Attached Files:

    #3 grace, Aug 8, 2019
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  4. Divi.Help

    Divi.Help Administrator
    Staff Member

    Without the URL, I can't really tell what's the issue.

    Basically, all the troubleshooting are done through "inspect element" on your browser. I would suggest you to learn that as it's pretty useful in troubleshooting.
     
    #4 Divi.Help, Aug 8, 2019
  5. grace

    grace Member

    Can I give the link to you through email?
     
    #5 grace, Aug 8, 2019
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  6. Divi.Help

    Divi.Help Administrator
    Staff Member

    Kindly check your PM.
     
    #6 Divi.Help, Aug 8, 2019
  7. Divi.Help

    Divi.Help Administrator
    Staff Member

    It seems like you have horizontal scrolling issue. Try to add the below CSS in Divi > Theme Options > Custom CSS:
    Code:
    Log In or Sign Up to view this code.
    I noticed another issue on your first section. Currently it's set to max-height 100vh. You should set it to be min-height 100vh instead.

    Other than that, your site looks fine to me.
     
    #7 Divi.Help, Aug 8, 2019
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  8. grace

    grace Member

    Thankyou for the help. I'll try it:)
     
    #8 grace, Aug 8, 2019
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