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Solved Full Width Header Not showing with Divi Ultimate

Discussion in 'Basic Support Forum' started by David Oralevich, Sep 23, 2019.

  1. David Oralevich

    David Oralevich New Member
    Divi Block Pro Divi Ultimate Child Theme

    Hi guys...
    Having trouble on this dev site I'm working on. Would like to use the Divi Ultimate header,l although when I use it some of my top imagery doesn't show.

    See the screenshots.
    One with native Divi
    The other with Ultimate..

    The Ultimate screenshot does not show the full-width header.

    https://alamode.doralevich.com/

    Thank you,
    Screen Shot 2019-09-23 at 3.45.18 PM.png Screen Shot 2019-09-23 at 3.45.43 PM.png
     
    #1 David Oralevich, Sep 23, 2019
    1. PRO MEMBER PERKS Divi Block Pro - Premade logo carousel design for your Divi site without using any plugins:View Demo
  2. Divi.Help Pro Support

    Divi.Help Pro Support Administrator
    Staff Member

    That's weird. Try to go to Divi > Theme Options > Builder > Advanced > Static CSS File Generation & click Clear.

    If still not working, try to disable Static CSS File Generation & see if it works.

    If still not working, try to disable our plugin & see if it works. Just to verify whether this issue is coming from our header plugin or not.

    ===========

    If you try to edit your page in Visual Builder, do you see the background image?
     
    #2 Divi.Help Pro Support, Sep 23, 2019
  3. David Oralevich

    David Oralevich New Member
    Divi Block Pro Divi Ultimate Child Theme

    Thank you, that did not work (disable of Static...)...and I tried to disable the plugin, and it did work. Please advise.
     
    #3 David Oralevich, Sep 24, 2019
    1. PRO MEMBER PERKS Divi Ultimate Header Plugin - Add more varieties for your Divi header (12 premade styles) + menu hover effects:Learn More
  4. Divi.Help Pro Support

    Divi.Help Pro Support Administrator
    Staff Member

    Kindly check your PM.
     
    #4 Divi.Help Pro Support, Sep 24, 2019
  5. Divi.Help Pro Support

    Divi.Help Pro Support Administrator
    Staff Member

    Upon further checking, it's due a custom CSS error in one of your column settings.

    See screenshot below:
    **After removing it, it works fine now. Kindly check.

    upload_2019-9-24_20-26-41.png
     
    #5 Divi.Help Pro Support, Sep 24, 2019
    1. PRO MEMBER PERKS Divi Block Pro - Easy-to-use drag & drop interface to mix & match 456+ premade Divi blocks & export as json file:Learn More
  6. David Oralevich

    David Oralevich New Member
    Divi Block Pro Divi Ultimate Child Theme

    that's what it was? Oh my! Thank you!
     
    #6 David Oralevich, Sep 24, 2019
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