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Solved Divi Tablet & Mobile View Not Able to Scroll to Make Edits

Discussion in 'Free Divi Community Forum' started by Rebecca Waite, Mar 17, 2020.

  1. Rebecca Waite

    Rebecca Waite New Member

    Hello, hoping someone can help or provide some ideas or solutions. When I am in visual builder and I click on tablet or mobile view and I am not able to scroll to make edits.

    Any help you can provide would be greatly appreciated.

    Thanks in advance!
     
    #1 Rebecca Waite, Mar 17, 2020
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  2. Divi.Help

    Divi.Help Administrator
    Staff Member

    You can then try to enable Safe Mode & see if it works: WP Admin > Divi > Support Center > Safe Mode
    **If it works in Safe Mode, meaning most likely it's a plugin conflict. You will then need to enable / disable your plugins one by one to find the culprit.

    **If not a plugin issue, then it might be due to your custom CSS (WP Admin > Divi > Theme Options > Custom CSS) or JS (WP Admin > Divi > Theme Options > Integration tab).
     
    #2 Divi.Help, Mar 17, 2020
  3. Rebecca Waite

    Rebecca Waite New Member

    Custom JS in footer was the issue. Thank you for your ideas.
     
    #3 Rebecca Waite, Mar 19, 2020
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