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?et_fb=1&PageSpeed=off

Discussion in 'Free Divi Community Forum' started by wayne murray, Dec 10, 2019.

  1. wayne murray

    wayne murray New Member

    Hey guys,
    really appreciate soem help on this one.

    website was working ok but I am having trouble editing pages.

    when i go to edit using visual builder the screen just goes blank and am not able to make any amendments.

    also had a situation yesterday where a page vanished from back end but was still visible on front end.

    not sure if 2 issues are linked?

    the url when the visual editor is enabled is: ?et_fb=1&PageSpeed=off

    Thanks for any advice
     
    #1 wayne murray, Dec 10, 2019
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  2. Problemizer.com

    Problemizer.com Divi Expert

    That URL seems pretty standard when the builder is active.

    Did you try the Divi safe mode?

    Kind regards,
    Problemizer.com
     
    #2 Problemizer.com, Dec 10, 2019
  3. Vincente Rodriguez

    Vincente Rodriguez New Member

    Hey guys,
    really appreciate soem help on this one.

    website was working ok but I am having trouble editing pages.

    when i go to edit using visual builder the screen just goes blank and am not able to make any amendments.

    also had a situation yesterday where a page vanished from back end but was still visible on front end.

    not sure if 2 issues are linked?

    the url when the visual editor is enabled is: ?et_fb=1&PageSpeed=off

    Thanks for any advice
     
    #3 Vincente Rodriguez, Mar 1, 2020
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  4. Divi.Help

    Divi.Help Administrator
    Staff Member

    I would suggest to:

    1. Update Divi & Wordpress to the latest version & clear your cache & see if it works.

    2. Make sure you fulfill the server requirements stated in WP Admin > Divi > Support Center > System Status

    3. Another thing to try is to enable Safe Mode & see if it works: WP Admin > Divi > Support Center > Safe Mode > Enabled
    **If it works in Safe Mode, meaning one of your plugins might be causing the issue.

    If all the above doesn't work, then it's best for you to refer official Divi support about it: https://www.elegantthemes.com/members-area/help/
     
    #4 Divi.Help, Mar 1, 2020
  5. qudsiyya

    qudsiyya New Member

    I deactivated all plugins on my site but front end editor did not load. However it loads when I enable safe mode. I do not have any custom code on the website. I also deleted the child theme.
     
    #5 qudsiyya, Mar 21, 2020
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  6. Divi.Help

    Divi.Help Administrator
    Staff Member

    Try to go to WP Admin > Settings > Permalink & click save.

    If still not working, try to go to WP Admin > Divi > Theme Options > Integration & see if there's any custom code in there.
     
    #6 Divi.Help, Mar 21, 2020
  7. qudsiyya

    qudsiyya New Member

    #7 qudsiyya, Mar 21, 2020
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  8. qudsiyya

    qudsiyya New Member

    I have deleted the code but still its not working
     
    #8 qudsiyya, Mar 22, 2020
  9. Divi.Help

    Divi.Help Administrator
    Staff Member

    You just have to disable all the codes. See screenshot below:

    upload_2020-3-22_17-49-57.png

    As you can see from the Safe Mode description:
    It will only disable:
    1. Plugins
    2. Child Themes
    3. Custom Code added to your integration areas
     
    #9 Divi.Help, Mar 22, 2020
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  10. qudsiyya

    qudsiyya New Member

    yeah i disabled all, i also deleted the child divi theme, but still unable to load the front end visual builder
     
    #10 qudsiyya, Mar 22, 2020
  11. qudsiyya

    qudsiyya New Member

    I just resolved the issue. Disabling Divi Theme Options->builder->advanced->Static CSS File Generation resolved the issue.
    However, what impact will it have on the builder?
     
    #11 qudsiyya, Mar 22, 2020
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  12. Divi.Help

    Divi.Help Administrator
    Staff Member

    Not quite sure about that. Perhaps you have some error in your custom CSS, which is causing the issue to Static CSS File Generation.
     
    #12 Divi.Help, Mar 22, 2020
    qudsiyya likes this.
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