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Solved Menu Issue

Discussion in 'Basic Support Forum' started by Robin CT, Apr 22, 2020.

  1. Robin CT

    Robin CT Member
    Divi Ultimate Child Theme

    Hi guys,
    When loading the website or selecting a new page from the main/top menu, I get the a bunch of random icons that appear before the menu loads. Although it may only be for a couple of seconds or less, it is very obvious.
    Can you please advise what can be done to resolve this?

    Thank you
     

    Attached Files:

    #1 Robin CT, Apr 22, 2020
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  2. Divi.Help Pro Support

    Divi.Help Pro Support Administrator
    Staff Member

    Try to set the below in Divi Theme Options & see if it works:
    **If not, kindly share your URL.

    upload_2020-4-23_11-8-17.png
     
    #2 Divi.Help Pro Support, Apr 22, 2020
  3. Robin CT

    Robin CT Member
    Divi Ultimate Child Theme

    #3 Robin CT, Apr 22, 2020
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  4. Divi.Help Pro Support

    Divi.Help Pro Support Administrator
    Staff Member

    It's a weird one.

    Try to set: Blurb module settings > Design tab > Animation > Image / Icon Animation > Top To Bottom

    This should hide the weird icons on load.
     
    #4 Divi.Help Pro Support, Apr 23, 2020
  5. Robin CT

    Robin CT Member
    Divi Ultimate Child Theme

    Have implemented your suggestion which does remove the weird icons but now each blurb module starts off squished to the right hand side and then displays normally after a second (or less).
     
    #5 Robin CT, Apr 23, 2020
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  6. Divi.Help Pro Support

    Divi.Help Pro Support Administrator
    Staff Member

    Try the below CSS in Divi > Theme Options > Custom CSS to force the size of the weird icons:
    Code:
    Log In or Sign Up to view this code.
    The weird icons might be caused by your cache plugin.
     
    #6 Divi.Help Pro Support, Apr 23, 2020
  7. Robin CT

    Robin CT Member
    Divi Ultimate Child Theme

    Hello,

    Thank you for this and for resolving the issue where I couldnt reply to this post.

    The CSS you gave me appears to have resolved the problem. In response to your comments 'The weird icons might be caused by your cache plugin', the problem existed before I installed the cache plugin. I am interested in finding out why this was an issue.

    Thanks again :)
     
    #7 Robin CT, Apr 23, 2020
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  8. Divi.Help Pro Support

    Divi.Help Pro Support Administrator
    Staff Member

    For that case, most likely it's due to plugins related to the blurb icon.

    I see that you have a plugin called: Divi Upload Icons
    **Most likely that it's caused by this plugin.
     
    #8 Divi.Help Pro Support, Apr 23, 2020
  9. Robin CT

    Robin CT Member
    Divi Ultimate Child Theme

    Hi,
    I do believe that this has been an issue since before I started adding plugins in but I never bothered to ask you guys. Also can't be bothered disabling, testing etc now as you've helped to resolve with the CSS.

    Thanks again for your response and for your help with this. Greatly appreciated.
     
    #9 Robin CT, Apr 23, 2020
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