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Unable to edit with Divi

Discussion in 'Free Divi Community Forum' started by Kenny_freebody, Jun 1, 2020.

  1. Kenny_freebody

    Kenny_freebody New Member

    I am able to load pages with Divi, select modules and move them around, but I cannot edit the actual content of the modules.

    Right now, I am trying to add a button to a slider, but the edit menu doesn't even come up and then the website mostly disappears and I am left with random parts of the website.

    Here are some screen shots of the website and the plug-ins I am using.

    Any help would be so appreciated!
     
    #1 Kenny_freebody, Jun 1, 2020
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  2. Divi.Help

    Divi.Help Administrator
    Staff Member

    I would suggest:

    1. Enable Safe Mode & see if it works: WP Admin > Divi > Support Center > Safe Mode > Enabled
    **If it works in Safe Mode, meaning one of your plugins might be causing the issue. You will then need to enable / disable your plugins one by one to find the culprit.

    2. Try to fulfill the server requirements stated in WP Admin > Divi > Support Center > System Status

    3. Lastly, go to WP Admin > Divi > Role Editor & see if everything is ticked for your user role.
     
    #2 Divi.Help, Jun 2, 2020
  3. Kenny_freebody

    Kenny_freebody New Member

    Nothing seems to work. In the support center, I see a display error listed, but nothing major.
     
    #3 Kenny_freebody, Jun 2, 2020
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  4. Divi.Help

    Divi.Help Administrator
    Staff Member

    For that case, it's best for you to refer official Divi support about it: https://www.elegantthemes.com/members-area/help/
     
    #4 Divi.Help, Jun 2, 2020
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