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Divi Builder Not Loading

Discussion in 'Free Divi Community Forum' started by JasonT, Jun 15, 2020.

  1. JasonT

    JasonT New Member

    I'm having trouble editing my pages in Divi. The website still works but I am unable to edit it. When I click to open the Divi builder it loads forever. I'm not sure what is causing this, even after I turn off all my plugins it still doesn't load. The only way I have gotten it to load is when I turn on the safe mode. Any ideas?
     
    #1 JasonT, Jun 15, 2020
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  2. Divi.Help

    Divi.Help Administrator
    Staff Member

    Safe Mode disables these:
    1. Plugins.
    2. Child Theme.
    3. Divi Theme Options > Integration > Codes.

    Since you already tried disabling plugins, next thing is to try to switch back to Divi parent theme (if you have child theme).

    If not, try to disable all the codes in WP Admin > Divi > Theme Options > Integration
     
    #2 Divi.Help, Jun 16, 2020
  3. JasonT

    JasonT New Member

    Thanks for the advice. I do not have any child themes, and I do not have any code inside the integration tab. To be sure, I checked my theme and disabled each section in integration. Still, the dive builder won't load. It will still only loads when I have a safe mode enabled.
     
    #3 JasonT, Jun 16, 2020
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  4. Divi.Help

    Divi.Help Administrator
    Staff Member

    For that case, it should be plugin conflict then. Did you try to disable all plugins & see if it works?
     
    #4 Divi.Help, Jun 17, 2020
  5. JasonT

    JasonT New Member

    After
    I have tried that and it didn't help.
     
    #5 JasonT, Jun 17, 2020
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  6. Divi.Help

    Divi.Help Administrator
    Staff Member

    #6 Divi.Help, Jun 17, 2020
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