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404 Error when accessing items from Divi Header - Library

Discussion in 'Basic Support Forum' started by Mardi Lowe, Jul 15, 2020.

  1. Mardi Lowe

    Mardi Lowe New Member
    Divi Ultimate Header Plugin

    Hi,

    I'm trying to edit my Divi Header in the drag and drop area so when you select Divi Header - Library from the menu. It will successfully load the list of items in the library but once I select the header I want to edit in the drag and drop builder interface it returns a 404 error - https://titanlifts.com.au/not_found. I have tried flushing the permalinks, deactivating all plugins (expect Divi Header) and also tried using the default Divi theme instead of my child theme but have had no luck.
     
    #1 Mardi Lowe, Jul 15, 2020
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  2. Divi.Help Pro Support

    Divi.Help Pro Support Administrator
    Staff Member

    Usually, just go to WP Admin > Settings > Permalink & click save & it should work fine.

    If not, try to change to other permalink structure & click save & see if it works.
     
    #2 Divi.Help Pro Support, Jul 15, 2020
  3. Mardi Lowe

    Mardi Lowe New Member
    Divi Ultimate Header Plugin

    I have tried both of these and still no luck
     
    #3 Mardi Lowe, Jul 15, 2020
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  4. Divi.Help Pro Support

    Divi.Help Pro Support Administrator
    Staff Member

    Kindly check your PM.
     
    #4 Divi.Help Pro Support, Jul 16, 2020
  5. Mardi Lowe

    Mardi Lowe New Member
    Divi Ultimate Header Plugin

    Replied :)
     
    #5 Mardi Lowe, Jul 16, 2020
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