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Solved Instead of Arrows I get numbers

Discussion in 'Free Divi Community Forum' started by joeg, Aug 3, 2020.

  1. joeg

    joeg New Member

    I'm building a site which appears to have a problem with arrows. When I first load the site there are 3 4 places that have arrows, 2 for drop down menus and 2 yo move forward and back on a slider. I get the number 3 on both drop downs and the numbers 4 and 5 on the slider.

    If I go to a different page using the menu the drop down arrows come back and look normal and the slider arrows work fine. Any help with this would be great. If more info is needed let me know and I'll provide it.
    upload_2020-8-3_17-6-40.png upload_2020-8-3_17-7-26.png
     
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  2. Problemizer.com

    Problemizer.com Divi Expert

    Please check these two threads, you should find something to try.

    https://wordpress.stackexchange.com/questions/222416/icons-non-latin-symbols-displaying-incorrectly
    https://divi.help/threads/strange-menu-issue.1906/
     
  3. joeg

    joeg New Member

    I carefully read the info in the two threads. They gave me a direction to look having to do with .htaccess I haven't been able to resolve this yet but I think I'm on the right track. A curious thing is, the problem is only on the home page and only when it first loads. If I go to another page and then go back the issue is solved.
     
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  4. Divi.Help

    Divi.Help Administrator
    Staff Member

    I believe it's because you're visiting your homepage in http, instead of https. Since your site is set to have SSL - https, then visiting http will have the icon missing.
     
  5. joeg

    joeg New Member

    I was hoping you were correct. Unfortunately the link I use to get in there is https. One thing I did note that while using remote on the customer's machine and going to the site the issue was gone. Perhaps this is something on my computer except I see it using 2 different browsers :(
     
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  6. Kristi R.

    Kristi R. New Member

    I have done this to get rid of the annoying #3...
    To fix, go to:

    Divi/Integration/
    Enable header code (enable it)

    In Header code, before the final </script> (if there is one) at the following code:

    <!-- Preloading font to fix menu icon flashing 3 -->
    <link rel="preload" href="/wp-content/themes/Divi/core/admin/fonts/modules.ttf" as="font" type="font/ttf" crossorigin="anonymous">
    <!-- Preloading font to fix menu icon flashing - end -->

    Save and it should be fixed!
     
    edgarlz123 and Arran King like this.
  7. Bidard

    Bidard New Member

    Hello Kristi, thank's a lot for the code. It works perfectly.
     
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  8. Gabriel Marques

    Gabriel Marques New Member

    goes to theme builder, developer, static CSS file generation and clear
     
  9. Chad Williams

    Chad Williams Member
    Divi Ultimate Header Plugin Divi Ultimate Footer Plugin

    Confirmed this works!
     
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