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Opt in fileds keep disappearing?

Discussion in 'Free Divi Community Forum' started by Dave Crewe, Mar 4, 2021.

  1. Dave Crewe

    Dave Crewe New Member

    Hi guys, I am new here, but I hope somebody can help. I have put an email opt in form onto my site and when I am in Visual Builder the fields are clearly visible. When I save and exit VB, the fields disappear. See screenshots for before and after. Any advice would be appreciated. TIA.
    Dave
     

    Attached Files:

    #1 Dave Crewe, Mar 4, 2021
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  2. Shanora Networks

    Shanora Networks Member

    Looks like a caching issue. Have you cleared your cache? Do so on your site (different depending on which plugins you are using) and in the browser (Ctrl-r, cmd-r, F5, or clear it manually in the settings).
     
    #2 Shanora Networks, Mar 4, 2021
  3. Dave Crewe

    Dave Crewe New Member

    Nope, that didn't solve it :-(
     
    #3 Dave Crewe, Mar 4, 2021
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  4. Shanora Networks

    Shanora Networks Member

    If that's the case, I have seen this happen before. In my case, the only solution I came up with was to create a new section with new modules (not copying them). If you copy the modules, they seem to have the same problem. In case it is a different issue, create a new section with that particular module. If it works, recreate the entire section. If it doesn't, let me know and we'll keep trying to find the answer.
     
    #4 Shanora Networks, Mar 5, 2021
  5. Dave Crewe

    Dave Crewe New Member

    Thanks, I have tried deleting the form and doing it again, but that didn't work. I'll ry redoing the whole section and let you know. Thanks
     
    #5 Dave Crewe, Mar 5, 2021
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  6. Adam90Evans

    Adam90Evans New Member

    Thanks a lot!
     
    #6 Adam90Evans, Mar 5, 2021
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