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Solved Hamburger menu not working

Discussion in 'Free Divi Community Forum' started by Mohammed Seedat, Mar 10, 2021.

  1. Mohammed Seedat

    Mohammed Seedat New Member

    website.
    When the main horizontal menu becomes a hamburger menu (on mobile for instance), it won't open and I just get a "#" in the URL https://www.enhancedesigns.co.uk/

    Do you have any idea of what might be the solution ?

    I've tried to remove the stickyFooter code in WP Admin > Divi > Theme Options > Integration mentioned in another post but that didn't work for me.

    Thanks
     
    #1 Mohammed Seedat, Mar 10, 2021
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  2. Divi.Help

    Divi.Help Administrator
    Staff Member

    Try to enable Safe Mode & shrink your browser size to use the hamburger menu & see if it works: WP Admin > Divi > Support Center > Safe Mode > Enabled
     
    #2 Divi.Help, Mar 12, 2021
  3. Mohammed Seedat

    Mohammed Seedat New Member

    Yes that worked. Do i keep safe mode enabled?
     
    #3 Mohammed Seedat, Mar 15, 2021
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  4. Divi.Help

    Divi.Help Administrator
    Staff Member

    If it works in Safe Mode, meaning one of the below is causing the issue:
    1. Plugins
    2. Child Theme
    3. Custom Code in WP Admin > Divi > Theme Options > Integration

    You will need to disable the Safe Mode & find the culprit.
     
    #4 Divi.Help, Mar 15, 2021
  5. Mohammed Seedat

    Mohammed Seedat New Member

    Thank you.
    It was custom code for the tawk.to chat function.
     
    #5 Mohammed Seedat, Mar 23, 2021
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