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Solved Blocks can not moved

Discussion in 'Support Forum' started by ronsrace, May 7, 2021.

  1. ronsrace

    ronsrace New Member
    Divi Block Pro Divi Ultimate Child Theme Divi Powerful Child Theme Divi Ultimate Archive Plugin Divi Ultimate Blog Plugin Divi Ultimate Header Plugin Divi Ultimate Footer Plugin

    Hi,

    I read the FAQ threat about not being able to move or delete blocks.

    As far as I can see, I'm in the ridght mode but still not be able to move blocks.

    Please help!

    regards,

    Ron
     

    Attached Files:

    #1 ronsrace, May 7, 2021
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  2. Divi.Help

    Divi.Help Administrator
    Staff Member

    Try to hover the block & you will see the options available. Check out the screenshot below:

    upload_2021-5-7_22-53-26.png

    To move it, you may drag & drop it as well. Be sure to have more than 1 blocks to drag it to the top / bottom.
     
    #2 Divi.Help, May 7, 2021
  3. ronsrace

    ronsrace New Member
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    #3 ronsrace, May 7, 2021
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  4. Divi.Help

    Divi.Help Administrator
    Staff Member

    That's weird. Can you try different browser (chrome / firefox) & see if it works.
     
    #4 Divi.Help, May 7, 2021
  5. ronsrace

    ronsrace New Member
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    I work with Chrome on ChromeOS
     
    #5 ronsrace, May 7, 2021
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  6. Divi.Help

    Divi.Help Administrator
    Staff Member

    Can you try other browser & see how it goes?
     
    #6 Divi.Help, May 7, 2021
  7. ronsrace

    ronsrace New Member
    Divi Block Pro Divi Ultimate Child Theme Divi Powerful Child Theme Divi Ultimate Archive Plugin Divi Ultimate Blog Plugin Divi Ultimate Header Plugin Divi Ultimate Footer Plugin

    I can not test another browser. ChromeOS does allow install of FireFox. Bit Browser app installed but results are the same.
    Attached the official build version
     

    Attached Files:

    #7 ronsrace, May 7, 2021
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  8. Tate Goodman

    Tate Goodman New Member
    Divi Block Pro Divi Ultimate Child Theme Divi Powerful Child Theme Divi Ultimate Archive Plugin Divi Ultimate Blog Plugin Divi Ultimate Header Plugin Divi Ultimate Footer Plugin

    This is the version of Chrome I am using. It is working fine for me. Do you have any javascript or cookie blockers or anything that might be running and causing a problem? I am on windows 10
     

    Attached Files:

    #8 Tate Goodman, May 7, 2021
  9. Divi.Help

    Divi.Help Administrator
    Staff Member

    Kindly try the preview button at bottom left & let me know if it works. Thanks.
     
    #9 Divi.Help, May 7, 2021
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  10. Divi.Help

    Divi.Help Administrator
    Staff Member

    Also can you try in incognito mode & see if it works. Thanks.
     
    #10 Divi.Help, May 7, 2021
  11. ronsrace

    ronsrace New Member
    Divi Block Pro Divi Ultimate Child Theme Divi Powerful Child Theme Divi Ultimate Archive Plugin Divi Ultimate Blog Plugin Divi Ultimate Header Plugin Divi Ultimate Footer Plugin

    Found it! Not the solution but on my laptop with Chrome OS 91 (beta) it is working perfect!
    Screenshot 2021-05-07 18.33.29.png
     
    #11 ronsrace, May 7, 2021
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  12. Divi.Help

    Divi.Help Administrator
    Staff Member

    Just to update that this issue has been fixed on our side.
     
    #12 Divi.Help, May 9, 2021
  13. ronsrace

    ronsrace New Member
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    Well..nor exacltly.

    Visit and see what happens afer an export and import of the json...
    There is u huge gap between the global header and content.

    https://ronlinders.eu/
     
    #13 ronsrace, May 9, 2021
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  14. Divi.Help

    Divi.Help Administrator
    Staff Member

    The gap seems to be cause by your custom jQuery code in WP Admin > Divi > Theme Options > Integration:
    Code:
    Log In or Sign Up to view this code.
    Try to remove the code & see how it goes.
     
    #14 Divi.Help, May 9, 2021
  15. ronsrace

    ronsrace New Member
    Divi Block Pro Divi Ultimate Child Theme Divi Powerful Child Theme Divi Ultimate Archive Plugin Divi Ultimate Blog Plugin Divi Ultimate Header Plugin Divi Ultimate Footer Plugin

    Thanks a lot! Amazing seevice guys!
     
    #15 ronsrace, May 9, 2021
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  16. Divi.Help

    Divi.Help Administrator
    Staff Member

    #16 Divi.Help, May 10, 2021
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