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Solved BG video don't play no more :-(

Discussion in 'Free Divi Community Forum' started by Toulousaing, Jul 18, 2018.

  1. Toulousaing

    Toulousaing New Member

    Hi there,
    I uploaded a new .mp4 video for my homepage bg, but I got no image, just sound.
    The video plays fine on my PC, I tried to UL it directly as /wp-content/uploads/2017/02/Office-Day-1080p.mp4 but from the website directly (without using WP) it provides no image either. Size is 4.8 Mo instead of 341 Ko (original file). Is this the reason ?
    The .webm video plays fine. Site is http://www.ostaldelum.fr
    Thanks and regards.
    WP 4.9.7
     
    #1 Toulousaing, Jul 18, 2018
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  2. Divi.Help

    Divi.Help Administrator
    Staff Member

    The video loads fine from my side (Chrome).
     
    #2 Divi.Help, Jul 18, 2018
  3. Toulousaing

    Toulousaing New Member

    Hi,
    Yep, I decreased the duration of the shoot from 30' to 15' and the problem is gone.
    Thanks.
     
    #3 Toulousaing, Jul 18, 2018
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