1. PROMO Subscribe our All Access Pass @ 75% OFF & access all our 16+ premium Divi extensions: Divi Block Pro, Carousel Toolkit, etc.LEARN MORE
Dismiss Notice
NEW Divi.Help Pro Carousel AI Toolkit - Magically turn your Divi design into carousel, simply by using our online toolkit. No plugins needed. Now it works with Divi 5 as well!Try our carousel AI toolkit
BEST Divi Block - A revolutionary drag & drop tool to easily mix & match 960+ premade blocks (Light & Dark) to kick start your Divi site design. Special module designs are included as well. Also newly added AI generator & color. Now it works with Divi 5 as well!
Learn More About Divi BlockFree Version ~ 340+ Free Blocks

Can't find Divi Builder in WP Admin

Discussion in 'Free Divi Community Forum' started by Shin01x, Dec 26, 2021.

  1. Shin01x

    Shin01x New Member

    Hi, I just updated to the most recent version of DIVI, of Wordpress and cleared the cache. Yet I can't find Divi Builder in WP Admin. Instead there's just the basic theme customizer but not the divi one, what can I do? please help!
     
    #1 Shin01x, Dec 26, 2021
    1. PRO MEMBER PERKS Divi Block Pro - 30+ premade custom header designs for you to choose from:View Demo
  2. Shin01x

    Shin01x New Member

    up
     
    #2 Shin01x, Dec 27, 2021
  3. Shin01x

    Shin01x New Member

     

    Attached Files:

    #3 Shin01x, Dec 27, 2021
    1. PRO MEMBER PERKS Divi Ultimate Archive Plugin - Tons of elegant premade sidebar styles to choose from for your Divi site:Learn More
  4. Divi.Help

    Divi.Help Administrator
    Staff Member

    Just create a new page & select to use Divi Builder. Or am I missing something?
     
    #4 Divi.Help, Dec 27, 2021
  5. Shin01x

    Shin01x New Member

    Yeah, I manage to do it this way for other uses. Still, I need to use Divi Builder rather than the theme customization option to import a blog post template that I downloaded from the official divi site (json file).
    I can't import it from elsewhere because it gives me an error, as I understand the only way is to import it from Divi Builder from my dashboard (which I don't have). I hope you can help me since I'm stuck for days.
     
    #5 Shin01x, Dec 28, 2021
    1. PRO MEMBER PERKS Divi Block Pro - Premade gallery carousel design for your Divi site without using any plugins:View Demo
  6. Shin01x

    Shin01x New Member

    I mean, I can't upload it in the right place since I don't have the Divi Theme Builder, but the standard Wordpress one in its place.
     

    Attached Files:

    #6 Shin01x, Dec 28, 2021
  7. Divi.Help

    Divi.Help Administrator
    Staff Member

    I see. For that case, check if you enabled the permission at WP Admin > Divi > Role Editor for your user role.

    See screenshot below:

    upload_2021-12-29_11-34-34.png
     
    #7 Divi.Help, Dec 28, 2021
    Shin01x likes this.
    1. PRO MEMBER PERKS Divi Block Pro - Premade rolling text design for your Divi site without using any plugins:View Demo
  8. Shin01x

    Shin01x New Member

    Just tried, sadly this doesn't work either.
     

    Attached Files:

    #8 Shin01x, Dec 29, 2021
  9. Divi.Help

    Divi.Help Administrator
    Staff Member

    Make sure that your role is administrator for the site, which can be checked in WP Admin > Users > All Users

    Next is to update both Divi & Wordpress to the latest version & clear your cache & see if it works.

    If still not working, then you may try to enable Safe Mode & see if it works: WP Admin > Divi > Support Center > Safe Mode > Enabled

    If none of the above works, then you may want to refer official Divi support about this issue: https://www.elegantthemes.com/members-area/
     
    #9 Divi.Help, Dec 30, 2021
    1. PRO MEMBER PERKS Divi Block Pro - Easy-to-use drag & drop interface to mix & match 456+ premade Divi blocks & export as json file:Learn More
(You must log in or sign up to post here.)