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Solved .json File Won't Import

Discussion in 'Basic Support Forum' started by Yves RIN, Aug 3, 2018.

  1. Yves RIN

    Yves RIN New Member
    Divi Ultimate Child Theme Divi Ultimate Blog Plugin Divi Ultimate Header Plugin Divi Ultimate Footer Plugin

    HI,
    I'am problem for import .json file .
    I'am not choice import in box only export ?
    Thank's for your help.

    Yves Trin
     

    Attached Files:

    #1 Yves RIN, Aug 3, 2018
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  2. Divi.Help Pro Support

    Divi.Help Pro Support Administrator
    Staff Member

    Can you show your screenshot where the import is missing?
     
    #2 Divi.Help Pro Support, Aug 3, 2018
  3. Yves RIN

    Yves RIN New Member
    Divi Ultimate Child Theme Divi Ultimate Blog Plugin Divi Ultimate Header Plugin Divi Ultimate Footer Plugin

    the ggod format file
    Yves screnshot3.png
     
    #3 Yves RIN, Aug 4, 2018
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  4. Divi.Help Pro Support

    Divi.Help Pro Support Administrator
    Staff Member

    Most likely it's due to 3rd party plugin conflict.

    Try to disable all your plugins & see if it works. If it works, then try to re-enable your plugins one by one & see which plugin is causing the issue.
     
    #4 Divi.Help Pro Support, Aug 4, 2018
  5. Yves RIN

    Yves RIN New Member
    Divi Ultimate Child Theme Divi Ultimate Blog Plugin Divi Ultimate Header Plugin Divi Ultimate Footer Plugin

    I'am disable all plugin
    nothing change
    same problem: not possible import !
    thank's
     
    #5 Yves RIN, Aug 4, 2018
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  6. Divi.Help Pro Support

    Divi.Help Pro Support Administrator
    Staff Member

    Kindly check your PM.
     
    #6 Divi.Help Pro Support, Aug 4, 2018
  7. Yves RIN

    Yves RIN New Member
    Divi Ultimate Child Theme Divi Ultimate Blog Plugin Divi Ultimate Header Plugin Divi Ultimate Footer Plugin

    Is ok
    I'am reinstall all
    Best regards
    Yves
     
    #7 Yves RIN, Aug 5, 2018
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