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Solved Seeing an issue in WordPress when using the Divi Ultimate Header Plugin.

Discussion in 'Basic Support Forum' started by Gary Gordon, Jan 10, 2022.

  1. Gary Gordon

    Gary Gordon Member
    Pro Member

    Seeing an issue in WordPress when using the Divi Ultimate Header Plugin.

    When this plugin is active, anytime I go to a page or post, and click on EDIT, after the Divi items load up, the page or post needs to reload again which is annoying. You'll see what I'm describing as shown in this video.

    https://video.wpbns.com/conversations/a085e05b-6100-5db4-a876-aa82a59b1428

    I tried deactivating ALL other plugins in the website, and this issue only appears when the Divi Ultimate Header Plugin is activated.

    If you need access to the website, please let me know. I can certainly do that.

    Thanks and I hope you can help soon,

    Gary Gordon
     
    #1 Gary Gordon, Jan 10, 2022
    1. PRO MEMBER PERKS Divi.Help Header AI Generator - Try the power of AI to generate a custom Divi header for you:Try Now
  2. Divi.Help Pro Support

    Divi.Help Pro Support Administrator
    Staff Member

    Thanks for reporting. We've done troubleshooting & found the problematic code. Already added a fix for the Divi Builder reloading issue. Try to update our plugin from your Wordpress admin dashboard & see if it works.
     
    #2 Divi.Help Pro Support, Jan 10, 2022
  3. Gary Gordon

    Gary Gordon Member
    Pro Member

    Perfect. Works properly now.

    Thank you for your quick attention to this and for your super fast fix of the issue.

    Your help with this was very much appreciated.

    Sincerely,
    Gary
     
    #3 Gary Gordon, Jan 11, 2022
    1. PRO MEMBER PERKS Divi Ultimate Header Plugin - Add custom vertical navigation for your Divi site. Turns into slide in menu on mobile:Learn More
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