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Solved Cannot display contact form

Discussion in 'Free Divi Community Forum' started by DavidGraham, Mar 16, 2022.

  1. DavidGraham

    DavidGraham Member

    I'm getting [showmodule ID="6606"] instead of it displaying a contact form.

    It used to work. I have disabled all the plugins and run in safe mode. Any other suggestions?

    The link is - https://stfillanschurch.org.uk/contact/
     

    Attached Files:

    #1 DavidGraham, Mar 16, 2022
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  2. DavidGraham

    DavidGraham Member

    I found that I cannot edit the module in the Divi Library - any ideas why? It just gets stuck
     

    Attached Files:

    #2 DavidGraham, Mar 16, 2022
  3. Divi.Help

    Divi.Help Administrator
    Staff Member

    That shortcode is coming from either a plugin or child theme.

    You will need to have the plugin / child theme activated, so that it will display the content properly. It might be this plugin: https://wordpress.org/plugins/simple-divi-shortcode/
    Check this out: https://divi.help/threads/unable-to-access-new-divi-backend-builder-visual-builder-try-this.1758/
     
    #3 Divi.Help, Mar 16, 2022
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  4. DavidGraham

    DavidGraham Member

    Thank you - I added the plugin "Simple Divi Shortcode" and it now works.

    I still cannot edit the module in the Divi library - I will create a new thread for that.

     
    #4 DavidGraham, Mar 16, 2022
  5. DavidGraham

    DavidGraham Member

    I also sorted out the problem not being able to edit the module in the Divi library - I deactivated the Yoast SEO plugin.
     
    #5 DavidGraham, Mar 16, 2022
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