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Cannot access downloads and invoices

Discussion in 'Ask Pre-Sales Questions' started by Matteo, Jan 5, 2021.

  1. Matteo

    Matteo New Member

    Hi there, I need to download the invoices of the footer and header plugin purchased on May 6, 2019. Could you please help me?
     
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  2. Divi.Help Pro Support

    Divi.Help Pro Support Administrator
    Staff Member

    Kindly check your PM.
     
  3. Ane

    Ane New Member

    Hi there. I purchased the Ultimate header Plugin in 2017, now it is causing an error on one of my websites. I can not download a new version of the plugin. Could you please help?
     

    Attached Files:

    1. PRO MEMBER PERKS Divi Block Pro - Premade dynamic background hover design for your Divi site without using any plugins:View Demo
  4. Divi.Help Pro Support

    Divi.Help Pro Support Administrator
    Staff Member

    Kindly check your PM.
     
  5. Ane

    Ane New Member

    So I have to buy a membership for ALL of the plugins, even though I just want one plugin?
     
    1. PRO MEMBER PERKS Divi.Help Pro Layout Packs - Agency Divi layout pack featuring modern overlay archive blog layout with hover effects:View Demo
  6. Divi.Help Pro Support

    Divi.Help Pro Support Administrator
    Staff Member

    Yup. We have changed our pricing structure. We no longer sell plugins individually. All our products are only available through our Pro membership.

    Also we have added support for updating our plugins through Wordpress Admin Dashboard.