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ET_Builder is not defined

Discussion in 'Free Divi Community Forum' started by nsmaaron, Feb 11, 2020.

  1. nsmaaron

    nsmaaron New Member

    I'm trying to edit a new page on a brand new WordPress using Divi Child Theme.

    WordPress 5.3.2
    PHP 7.3.10
    MySQL 5.7
    server OS: Windows 10
    DIVI 4.3.1

    Permissions: write access to the website identity on wp-content. This blog is also installed as a subdirectory of a proprietary .Net CMS under /blog. We're able to access the blog and change settings, access and change DIVI settings.

    When I go to edit any page, I get this console error and the page just keeps spinning without loading the front-end editor. I changed the settings under Divi > Theme Options > Buider > Advanced to use Classic Editor and enabled the latest DIVI builder experience. I still cannot edit on the back or front end of the page.

    Uncaught ReferenceError: ET_Builder is not defined
    at Object.<anonymous> (bundle.js?ver=4.3.1:9)
    at a (bundle.js?ver=4.3.1:2)
    at Object.<anonymous> (bundle.js?ver=4.3.1:304)
    at Object.<anonymous> (bundle.js?ver=4.3.1:304)
    at a (bundle.js?ver=4.3.1:2)
    at Module.<anonymous> (bundle.js?ver=4.3.1:316)
    at Module.<anonymous> (bundle.js?ver=4.3.1:316)
    at a (bundle.js?ver=4.3.1:2)
    at bundle.js?ver=4.3.1:2
    at bundle.js?ver=4.3.1:2

    here is what the WP Debug log said under DIVI Support tab.

    [11-Feb-2020 20:49:24 UTC] .../cache/Directory.php:65 ET_Core_Cache_Directory::_initialize():
    Unable to write to filesystem. Please ensure that PHP has write access to one of the following directories:

    - WP_CONTENT_DIR
    - wp_upload_dir()
    - ET_CORE_CACHE_DIR.


    Has anyone else encountered this weird issue and is this a DIVI problem or our hosting platform?

    We've tried resaving the permalinks settings, allow full read and write access to the root folder (not just /blog), and even cleared the database to re-install WordPress. I've also tried clearing local and session storage in the browser and doing a hard refresh afterwards.
     
    #1 nsmaaron, Feb 11, 2020
    Philip Battle likes this.
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  2. Divi.Help

    Divi.Help Administrator
    Staff Member

    #2 Divi.Help, Feb 11, 2020
  3. etp

    etp New Member

    Hi I have the same issue. Were you able to resolve this? What was the fix?
     
    #3 etp, Apr 23, 2020
    Philip Battle likes this.
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  4. Minty Hunter

    Minty Hunter New Member
    Pro Member (Support Expired)

    I have the same issue, on a Linux server. I have many other sites I maintain on many other platforms- this is the only one that is producing this exact same error. The debug log shows:


    .../cache/Directory.php:65 ET_Core_Cache_Directory::_initialize():
    Unable to write to filesystem. Please ensure that PHP has write access to one of the following directories:

    - WP_CONTENT_DIR
    - wp_upload_dir()
    - ET_CORE_CACHE_DIR.

    but there are correct write permissions to the wp-content directory.

    If I revert to Divi 3.29 then the builder loads fine. Any 4.x version of Divi produces the Uncaught ReferenceError: ET_Builder is not defined error.

    Were there any solutions?
     
    #4 Minty Hunter, May 1, 2020
    Philip Battle likes this.
  5. Divi.Help

    Divi.Help Administrator
    Staff Member

    For this type of issue, it's best for you to refer official Divi support directly: https://www.elegantthemes.com/members-area/help/
     
    #5 Divi.Help, May 1, 2020
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  6. Minty Hunter

    Minty Hunter New Member
    Pro Member (Support Expired)

    Sure. I do have a support request in, and will report back.

    I just thought that either of the two other people here, who are reporting what looks like a very similar issue, had a solution, they might share...
     
    #6 Minty Hunter, May 1, 2020
  7. choroshin

    choroshin New Member

    in your wp-config, change the folowing line by setting the FS_METHOD to direct: define('FS_METHOD', 'direct');
     
    #7 choroshin, Jun 26, 2020
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  8. decosys

    decosys New Member

    I had this problem, in my case i changed the permission of the proyect site in the linux server, the user is apache. I solved it.
     
    #8 decosys, Oct 19, 2020
  9. kodee

    kodee New Member

    Make sure your wp-content dir has 755 right permission.

    $ chmod -R 755 wp-content

    The above command resolved my issue in the builder.
     
    #9 kodee, Feb 11, 2021
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  10. Philip Battle

    Philip Battle New Member

    Loving Divi, but we're now also suffering from this problem this "ET_Builder is not defined" bug.

    Have tried reinstalling Divi, "Safe Mode", ensuring the file and folder permissions are fine, and setting the 'FS_METHOD' to 'direct'. It's worth mentioning that all our other plugins are working ok.

    Interestingly, Divi Tech Support ascertained that the Divi builder does load for our Front Page, and also if Permalinks is set to Plain, posts also work just fine.

    Doing a little debugging, it seems that the Divi theme's bundle.js code contains the initialisation code for the ET_Builder (see attached), but this script isn't being added to the document <head /> with all the others for any of the broken pages. However, bundle.js is always added to the pages of posts that do work i.e the Front page or posts when Permalinks is set to Plain.

    So, why would the theme drop bundle.js from the list of injected scripts, leading to the error above and the Divi building failing to load?

    If anyone has solved this issue we'd love to know how. Thanks in advance.
     

    Attached Files:

    #10 Philip Battle, Aug 26, 2022
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