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Solved Change color scheme

Discussion in 'Support Forum' started by Enrique Ortuño, Sep 2, 2022.

  1. Enrique Ortuño

    Enrique Ortuño New Member
    Pro Member

    Hello, I am very happy with Divi Block, it is very easy and fast, but I have a problem since I use it and it is that it does not change my main color. I have tried many times and it is not possible. Even when I import it into Divi, the original red color always remains
     
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  2. Divi.Help Pro Support

    Divi.Help Pro Support Administrator
    Staff Member

    That's weird. Kindly note that you will only see the color change if you click preview full page on real Divi site. See screenshot below:
    **But you should also be able to see the color change if you export it to Divi.

    upload_2022-9-3_16-23-21.png

    If it doesn't work, try to use Chrome browser & see if it works. It seems to work fine on our side (Chrome) & none have reported such issue for the past year. Hopefully, the color change will work for you in Chrome as well. Let me know. Thanks.
     
  3. Enrique Ortuño

    Enrique Ortuño New Member
    Pro Member

    I use Chrome, I have disabled all extensions, disabled antivirus and cleared all cookies. I have also tried with
    the mozilla browser, even so when I preview the page the red still appears
     
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  4. Divi.Help Pro Support

    Divi.Help Pro Support Administrator
    Staff Member

    Just to be sure, you did change the color scheme at the bottom right? See screenshot below:

    upload_2022-9-3_22-57-18.png

    Also can you try the Free version & see if the issue still persist: https://divi.help/link-forums/try-free-version.174/

    If it's not working in the Free version as well, then can you try the Free version on other devices (desktop, laptop or tablet)?
    **I've tested it on my iPad Air as well (Safari browser), and the custom color scheme works just fine for the full page preview. It also works on both my Windows laptop & desktop. Perhaps it's just a specific unknown issue related to your current device. So, it would be great if you could try the Free version on other devices & see if it works: https://divi.help/link-forums/try-free-version.174/
     
  5. Enrique Ortuño

    Enrique Ortuño New Member
    Pro Member

    Indeed the Free version works perfectly and applies the color correctly. The Pro version still does not apply the color
     
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  6. Divi.Help Pro Support

    Divi.Help Pro Support Administrator
    Staff Member

    Now that’s weird. They are supposed to be using the same color scheme mechanism. I’ll try to check any difference between the free one and pro one.

    In the meanwhile, it would be great if you could try the pro version on other laptop or desktop to see if it works. Thanks.
     
  7. Divi.Help Pro Support

    Divi.Help Pro Support Administrator
    Staff Member

    Upon further checking on the underlying code for our Divi Block Free & Pro version, the preview & export features contain the same code. So theoretically, if the color scheme feature works on Free version, it should work on Pro version as well.

    Kindly try the Pro version on your other laptop / desktop & see if the color scheme works. It might be a specific unknown issue related to your current device.

    =======

    But here's a manual way to change the color in browser console. You may try it & let me know if it works:

    1. Right click the color scheme box & click Inspect.

    upload_2022-9-4_21-9-57.png

    2. Then in your browser console, change the color code. See screenshot below:

    upload_2022-9-4_21-11-27.png

    3. And lastly, click preview & see if the color applied.

    Let me know. Thanks.
     
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