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I thought I had purchased a lifetime membership or at a minimum a year membership

Discussion in 'Ask Pre-Sales Questions' started by Sid Cole, Dec 28, 2022.

  1. Sid Cole

    Sid Cole New Member

    However when I go to my purchases it show no purchases. How can I see my previous history or can you tell me if I have more than one account?
     
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  2. Divi.Help Pro Support

    Divi.Help Pro Support Administrator
    Staff Member

    Hi there. Upon further checking, you purchased:
    1. Divi Block (1 year) at August 29, 2021. Already expired at August 29, 2022.
    2. Divi Ultimate Header Plugin (1 year) at Nov 10, 2021. Already expired at Nov 10, 2022.

    That’s why both products no longer show up on your account.

    And starting this year 2022, we have changed our pricing to membership only. Our products are no longer sold individually.

    Let me know if you still have any other questions.